Telmap for Blackberry 9530/ 9500 Issue

dat1 · Occasional Visitor Joined: Nov 15, 2009 Posts: 4

I was able to download the beta fine without any problem for the Blackberry 9530/ 9500. However, when I select the Map Me option I get an error (Your Location Is Temporary Unavailable, Place Device In An Open Area And Try Again).

Now I have all the GPS options enabled on my Blackberry and I know this because I run Google Maps and LifeInPocket gps app on my phone all the time without a problem.

Please if you can assist me I would truly appreciate it. My email is o_afariogun@yahoo.com or you could PM me if you prefer. Thanks!

dat1 · Occasional Visitor Joined: Nov 15, 2009 Posts: 4

I contacted customer support at support@telmap.com and they believe I downloaded the wrong version so they asked me to give them some information off of my Blackberry Storm such as pin, IMEI, and so on to address the issue. I am waiting to hear back from them and will post the new findings here in this forum.

TUGAdmin · Frequent Visitor Joined: Jul 20, 2009 Posts: 299

Hello,

I am glad to hear you are already getting help.

I will examine this issue you are having with our Telmap support team and get back to you with answers.

Best

Roi

User Group Administrator

Telmap

dat1 · Occasional Visitor Joined: Nov 15, 2009 Posts: 4

shlom15 · Occasional Visitor Joined: Nov 22, 2009 Posts: 3

Same for me the software is installed, but cant find a signal. I have a Blackberry Tour (verizon) if i have the wrong software please send me a link to download. Thanks!

shlom15 · Occasional Visitor Joined: Nov 22, 2009 Posts: 3

Looks like a nice app. and its free. just follow the link. No PROBLEMS with GPS signals i have verizon Blackberry Tour
LifeInPocket

http://mobile.roadcomm.com/index.html

FREE. "Adds iPhone features plus GPS, Navigation, Location Instant Message, Sync capability and much more to your phone free of any charge to you."

richard345 · Posted: Sun Nov 22, 2009 12:41 pm Post subject: Re: FOUND ANOTHER SOLUTION

SyBorg · Posted: Sun Nov 22, 2009 3:03 pm Post subject:

I've found that sometimes the 'map me' option gives the error location unavailable but then immediately planning a route works. Almost as if it's using different code around the GPS function.

TUGAdmin · Frequent Visitor Joined: Jul 20, 2009 Posts: 299

Hello,

The Telmap User Group do not support the BackBerry Tour device at the moment.

Once this device will be supported I will let all Telmap User Group members know.

If you are having issues with getting a GPS fix - please make sure you are in open space areas, get away from tall building and wait a few seconds before rewusting a GPS fix.

Best

Roi Revach

User Group Administrator
Telmap

bbitalian · Occasional Visitor Joined: Nov 24, 2009 Posts: 1

problems in download (it takes a while with FULL 3G signal)

problem in installation (it wouln'd install...UNABLE TO INSTALL, CONTACT CUSTOMER SERVICE)

unable to change language and use it (tried to change the language...installation begun and error appeard...and now it doesn't work at all)

TUGAdmin · Frequent Visitor Joined: Jul 20, 2009 Posts: 299

Hey,

Do you have a BlackBerry device?

If so which model?(9000,8310...)

Roi

Roi Revach
User Group Administrator
Telmap

jblicharz · Occasional Visitor Joined: Nov 17, 2009 Posts: 2

Any updates on getting this working for the storm 9530? I would love to start testing. I sent an email to support but never received an answer.

jblicharz · Occasional Visitor Joined: Nov 17, 2009 Posts: 2

Still nothing on this?

robrowald · Occasional Visitor Joined: Jan 20, 2010 Posts: 4

ohad_129 · Occasional Visitor Joined: Jan 26, 2010 Posts: 5

i used to work with 8820 and gps work great
what is going on with 9530?
thx
eli

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