When will Garmin update their maps?

BigPerk · Posted: Wed Nov 04, 2009 5:11 pm Post subject:

I see your problem now - pretty unhelpful stuff then Evil or Very Mad

_________________
David
(Navigon 70 Live, Nuvi 360)

GPSinC3 · Posted: Wed Nov 04, 2009 5:53 pm Post subject:

Available now on Garmin site, at least mine where ! downloaded and installed OK but aloso got more maps for Eastern Europe etc, so needed to select Western Europe to update what was on my 760T, as no room for others, can't see a way of dowloaded others except by overwriting existing installation and you need to start unpacking the exe file and let bit run again

gatorguy6996 · Posted: Wed Nov 04, 2009 6:07 pm Post subject:

If you have an SD slot, any maps loaded to that will work just fine. SD-card versions are also available directly from Garmin, with the added advantage of ability to move them from device to device as needed, tho the maps are locked to that specific SD card. Not so with maps purchased and then downloaded to SD as those will be locked to that specific device they were purchased for.
_________________
Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr.

NOTLEP · Posted: Thu Nov 26, 2009 1:43 am Post subject: Map support

I purchased a Garmin Quest GPS just less than 3 years ago. As some of the roads around here have recently changed, I decided to update my maps. After a frustrating weekend trying to get updated maps on the Garmin website, I emailed them and complained. They advised me to ring Garmin in Oz. I was told the following:- (confirmation via email)
"Dear Sir
Thank you for requesting a 2009 Deluxe map update.
Unfortunately, the 2009 Deluxe map updates were de-activated in July 2009 when the 2010 NT map updates were introduced.
Sensis mapping is not producing 2010 Deluxe map updates for the Quest GPS unit.

Kind regards
Andrew
Garmin Australia Product Support
Unit 19, 167 Prospect Highway
Seven Hills NSW 2147
1800 235 822
Fax: 02 8882 6150"

I can therefore throw my nearly $1000 Garmin GPS unit in the trrash bin.!!!
I will be sueing them in the small claims tribunal!

I also complained to Garmin in the US, and got this reply:-
"Hi Peter,
Thank you for contacting Garmin Cartography. Yes, our non-NT maps are being discontinued after this year. Our mapping technology has advanced to the point where support for the product can no longer be accomodated. I apologize for the news.
Thank you again for your interest in Garmin and please let me know if I may be of further assistance.
Regards,
Jason

Garmin International
1200 E. 151st Street
Olathe, KS (USA) 66062
http://www.garmin.com "

I beleive treatment of customers this this is outrageous.
I suggest others who have been told their devices are no longer supported should also take legal action.

gzkbbx · Occasional Visitor Joined: Apr 12, 2009 Posts: 13

I think that the problem lies with the fact that Sat navs have come down in price over the last eight years but customer expectations have risen. When I got my first satnav in 2000 the maps were expensive, covered only one country and came out twice a year. Now I can buy a lifetime licence covering most of old and new Europe for my Nuvi fo a one off payment of £100.

The garmin maps do have inaccurancies as did my Renault/GM/Bmw maps. In 1998 my trial mapping unit announced in several language you are leaving the known world just 20 Miles from Slaley hall Golf course. My Garmin has so far not let me down. THe only Garmin problem is you cant alter the UK algorithm to make the M1 take preference over the A1.

l_nolan · Occasional Visitor Joined: Jul 28, 2007 Posts: 1

I need to buy a european map update for my nuvi 765 The latest is 2010.2
can anyone tell me which came out in nov will be updated I can hold off for a few weeks if one is imminent

darrengsaw · Lifetime Member Joined: Jun 03, 2009 Posts: 107

cwog · Posted: Fri Jan 22, 2010 9:30 pm Post subject:

I have just installed the European 2010.30 set of maps downloaded them this afternoon

banger9365 · Posted: Sat Jan 23, 2010 7:43 pm Post subject:

gatorguy6996 · Posted: Sun Jan 24, 2010 5:55 pm Post subject:

If you've updated to the latest EU map, 2010.3, and found that you've lost Lane Assist/Junction View, the likely cause is a mismatched filename. The software is looking for 2010_30.JCV, but the unpacked file is instead named cneuro_2010_30_jcv.JCV. Locate the file in your nuvi in the x:\Garmin|JCV folder and give it the proper filename and the function should be restored. (Advice courtesy of gpsreview.net members) Smile

Based on precedence, Garmin will probably correct the map download within just a couple of days. In the meantime, this advice should work and otherwise no issues have been noted with the map update. Note that Garmin has strengthened their map verification procedures beginning with this update and the latest MapSource, with an additional digital signature embedded. Very few users will ever notice. Thumbs Up

_________________
Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr.

robinb · Occasional Visitor Joined: Jan 18, 2005 Posts: 57

How can I see what roads (or not) are on this map before buying. ?

hgm · Occasional Visitor Joined: Oct 25, 2005 Posts: 50

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