Voice Control Preferences Greyed Out

Mally1957

Just had to reinstall application 8.37 and maps after Tomtom failed last night after a power cut while connected to computer. Sad

Have reinstalled everything, the only thing that is not working is the voice control preferences icon is greyed out has any one any ideas how to correct this.

Device details aere as in Sig below, thanks for any advise given
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Malcolm

A now retired Tomtom 940 v9.541.3145439.1 OS:1493118, GPS v1.20 Boot 5.5120, West Europe Map v1025.9386

philip_de · Occasional Visitor Joined: Aug 22, 2009 Posts: 12

Hi

I think voice control only works if you have a "computer voice" selected. Try selecting a computer voice or download one from Home if there isn't one on the device.

Regards

Phil

Mally1957 · Posted: Thu Aug 27, 2009 9:36 pm Post subject:

mikealder · Posted: Fri Aug 28, 2009 6:50 am Post subject:

Use Windows Explorer to view the Western Europe map folder, are there lots of files that start with cspeechXYZ if these are missing you will need to add them from your backup or download them - Mike

Mally1957 · Posted: Fri Aug 28, 2009 8:21 am Post subject:

electricdemon · Occasional Visitor Joined: Mar 15, 2005 Posts: 26

If the Voice control prefs aren't working, you need to create a file (in notepad) called support_asr.dat
The contents of this file should be a single number 1, nothing else.

Save this file in the folder named ASR in the root of your TomTom.

It took me a whole week to figure this out, TomTom support couldn't advise me, and told me my unit was faulty, and would need to be sent away for repair!

Mally1957 · Posted: Fri Aug 28, 2009 9:44 am Post subject:

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