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nikissfan
Occasional Visitor
Joined: Aug 20, 2007
Posts: 5
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 Posted: Thu Aug 20, 2009 5:17 pm Post subject: tomtom one 3rd editin format problem |
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hi,
my device stuck @ eprom screen. did hard reset.
i cant format my tomtom using xp to reinstall navcore
is there anyone who can help? |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Thu Aug 20, 2009 8:02 pm Post subject: |
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Slow down....
Do you really need to format it? You don't need to if all you want to do is reinstall Navcore.
Do you you have a previous backup of the system and maps to put back on it after a format? (If not, you'll have to buy a new map)
What happens when you connect the One to the PC? Can you still access the storage as a new disk drive in Windows? If so, what folders and files do you see?
What's the "eprom screen"? I've had plenty of crashes but never seen anything I'd immediately describe as that. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Fri Aug 21, 2009 3:27 pm Post subject: |
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| Andy_P wrote: | | What's the "eprom screen"? |
Could it be the back info screen you get if you hold the ON button in, and no SD Card inserted?
It might suggest that the Unit cannot 'see' the SD Card, because the Card is not Booting, or has failed.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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nikissfan
Occasional Visitor
Joined: Aug 20, 2007
Posts: 5
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| Posted: Tue Aug 25, 2009 9:33 pm Post subject: |
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hi,
after formatting tomtom my computer sees drive ok ,but wont let me add any files stating path not recognised. so i cant even restore my backup data!
Help!!!!! |
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nikissfan
Occasional Visitor
Joined: Aug 20, 2007
Posts: 5
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| Posted: Tue Aug 25, 2009 9:35 pm Post subject: |
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| Sorry i forgot to add that its a 1gig 3rd edition tt one. so theres no sd slot. |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Tue Aug 25, 2009 9:38 pm Post subject: |
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Since it appears you do have a backup, use Explorer to copy the contents of the backup to the unit.
If that works, make another (and ALL future) backup using Explorer. Ensure hidden files/folders are showing.
_________________
David |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Tue Aug 25, 2009 9:51 pm Post subject: |
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| dhn wrote: | | Since it appears you do have a backup, use Explorer to copy the contents of the backup to the unit. |
But nikissfan says:
| nikissfan wrote: |
after formatting tomtom my computer sees drive ok ,but wont let me add any files stating path not recognised. |
How did you do the format, nikkisfan? It should be formatted to "FAT32" and don't use any quick format options.
Some instructions from TT are HERE.
If you can open an Explorer window on the drive, can you right click on the window and make a new text document? (I'm just wondering if the "path not recognised" error you are getting is for the path you are fetching the files FROM, rather then the path you are sending them TO). |
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M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
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| Posted: Wed Aug 26, 2009 8:40 am Post subject: |
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Did you not read Andy-P's post just less than 3 hours after your openning post which was apparantly made at 5 in the morning:shock:
Try getting a response that quick fromTT  |
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