TT Home not connecting to TT 930

SpikeUK · Regular Visitor Joined: Nov 29, 2005 Posts: 140

For some reason, out of the blue, this morning, my Tomtom Home won't connect with my TT 930. I've rebooted everything, as that usually clears most issues, but not this time. The TT 930 appears in My Computer and I can manipulate the files as usual. Home is sitting in the system tray, and when I connect the 930, Windows starts by asking to check the file system, which I have agreed to and everything was OK. Then Home starts but shows No Device Connected. At the same time the Auto Play dialogue pops up with a list of options, the top of which is Start TT Home, so I click Yes, OK the UAC, then I get Do You Want To Download And Install TT Home. No I b***** well don't - the latest TT Home is already in my system tray.

Prior to this everything's been working fine for the year I've had the 930. Does this sound like anything that can be easily fixed? Thanks

john877 · Lifetime Member Joined: Mar 16, 2007 Posts: 468

I had a similar problem and did a reset with a paper clip cured the problem ??

Just an Idea .I am sure a more technically minded member will post soon

SpikeUK · Regular Visitor Joined: Nov 29, 2005 Posts: 140

Yes, I forgot to mention I've tried the papar clip, thanks.

What I seem to be left with is a fully functioning 930 that connects to the computer and shows up in My Computer, etc. I also have an apparantly fully functioning TT Home that does everything except connect with the 930.

dhn · Posted: Mon Jul 20, 2009 5:59 pm Post subject:

Can you try uninstalling the Home application and reinstalling?
_________________
David

keithjeffrey · Posted: Mon Jul 20, 2009 7:03 pm Post subject:

I had this happen to me yesterday when I tried to connect my 730T.
Pressed the reset button and everything was back as it should be.
Why it happened I don't know..................but it's back working now , so who cares.
_________________
Keith
TomTom GO 730T App 8.392 (1909/091109) , W and CE 2GB v835.2419

SpikeUK · Regular Visitor Joined: Nov 29, 2005 Posts: 140

Thanks for the suggestions but, I'm still struggling with this - am I the only one who is suffering with this? I just updated the speed cameras OK. But TT Home doesn't know the 930 is connected.

Well, that's not quite true, TT Home knows the 930 is connected, because it starts up from the system tray, but it shows No Device Connected in the bottom right hand corner.

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