GO920 not working following instructions from TT Support

[flyingfuzz]

I posted this issue to TT on the 18 May 09. If you look on the question history you will see its answered and therefore closed by TT.

The answer from TT is below.

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My 520 screen keeps flickering every 10 to 15 seconds. The flicker appears to...

Discussion Thread
Response (Matt S. (UK)) 26/05/2009 11.41 AM
Dear Mr Burr,

Thank you for contacting TomTom Customer Care
The reference number for your query is 090519-002735.

It is not a perfect solution, but I would recommend to continue to use the earlier version of software until the next update. I have also passed the information about the issue to our developers to inform them of it. Apologies for any inconvenience caused due to this issue.

With Kind Regards

The TomTom Customer Care Team
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Its just the sort of answer you expect from TT, and this is after asking me to rebuild my unit.
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TT520 running App 8.351 & map UK&I v845.26345
Using Traffic TMC (round pin) & PGPS speed cameras.

[AndyVaughan]

Yep - the RDS-TMC causes screen refresh, stuttering all sorts of odd results.

IMHO the processor and RAM just can't keep up anymore, and it is worse if you are using bluetooth and playing back mp3s.

Good luck with the support case - I am still sat here without a working TT (apart from the one I borrowed) after sending mine back on the 2nd June for 'repair' and it being returned in a useless state.

TT have promised me a resolution over a week ago now but I am still sat here waiting.

Keep on their backs and don't give in or be fobbed off.

[Steveee]

Finally got a response from TT Support. They proposed deleting the mapsettings.cfg file and running the Clear Flash tool.

I did both and the screen redraw appears to have stopped. I will run this for a week to see if it returns.
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Steveee
Where am I?
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GO 920 (retired)
Garmin Oregon 550T
Garmin Drivesmart

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