TomTom release v8.350 for GO x20, GO x30 and GO x40

quozl · Posted: Wed May 13, 2009 1:01 pm Post subject:

I have the following issue using the GPRS services since the upgrade to 8.350.

NOTE: Since posting this originally I have reverted back to 8.302 thanks to the wonderful info and link to the file as posted in this thread and the GPRS is working as it should, so I will leave things as are until 8.350 is fixed. As a side note I also had the volume issue and an issue with the car symbol not saving to my car when I changed it while using 8.350

I thought I would post this in here so others may see it if needed.

Firstly my specs are as follow
Go 930
App: 8.350(9980/090427)
Map: Australia v815.2086 (latest version)
Phone: Nokia 2600 Classic
Provider: Vodafone Australia

The issue I am having is

1) Since the "upgrade" to 8.350 I can no longer make a connection to any GPRS services using my phone. I can't check weather or use any other services that require a packet data connection. I thought I may just need to delete and then re add the phone and packet data connection but that made no difference.

I can make phone calls fine and the 930 packet data connection is connecting to my phone but the second I try and access any of the services like weather for example the Nokia 2600 shows a message packet Data Disconnected and the 930 just freezes and after around 60 seconds it reboots itself. I am using a Nokia 2600 classic with the 930 and it worked perfectly before upgrading to 8.350.

As mentioned at the start of the post I have reverted to 8.302 thanks to the wonderful info and link on this site and it now works again perfectly.

Cheers Quozl

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

Thats interesting Quozl. I have the reduced volume issue but still use GPRS with a PAYG Nokia on Orange UK and didn't even need to re-pair them.

It would seem that this new release has created a few new issues and to be fair to Tom Tom (did I just say that?) when it comes to 3rd party devices it's tricky to cover them all. Different countries and providers have different connection methods and I can't give any advice. Strange that it worked before though.

That said, I cured a lot of woes by updating the OS on my Blackberry. Is your phones OS/firmware upgradeable? Might be worth a go.

My biggest gripe is this. I think we all accept that software will have some bugs and issues with certain hardware and 3rd party devices as well as some across the board problems. But with other devices I see patches and quick fixes with new build numbers coming in rapid succession following a release. Also you'll see the manufacturer hosting a forum and discussing issues and providing advice. With Tom Tom it seems we all have to live with faults for months until the next release or revert to a previous version. Postings on this forum show that even their tech support can't give the same answer twice unless it's a reset. But hey.....I'm off on a rant again. Time to reign it in.
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keithmillar · Posted: Wed May 13, 2009 1:29 pm Post subject:

GerryC
I've just phone TT support, and logged a call with then and they will let me know whats going on and if there are aware of this problem.
I did tell them that there's a thread here on PocketGPSWorld thats now reached 25 pages on the subject of their 8.350 app.

Cheers
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orion_jb2001 · Posted: Wed May 13, 2009 2:07 pm Post subject: what a load of .................

This 835 totally refuses to work for me. I have tried all the suggestions in ths topic to no avail. And to make it real weird, when hooked up to home, the pnd will operate with version 835. When the pnd is unhooked, it just keeps on looping......................grrrrrrrrrrrrrrrrrrrrrrrrrr. Evil or Very Mad

orion_jb2001 · Posted: Wed May 13, 2009 2:20 pm Post subject: and further..................

and may be the problem is the download listed in this forum for 835./ I have just reverted back to 832 with out a problem (extracting with win rar as mentioned earlier). BUT when I do the same procedure with the file 835, I get the loop. Now is that down loaded 835 file kosher ????????????????????? Question

Andy_P · Posted: Wed May 13, 2009 2:31 pm Post subject:

orion... any reason why you used that download to update, rather than letting Home do it?

orion_jb2001 · Posted: Wed May 13, 2009 2:36 pm Post subject:

every reason in the world,when using home, it wont update and work at all. When using the file, the 835 ver will work in home via operate my go, it will not work with the pnd by its self.

??

orion_jb2001 · Posted: Wed May 13, 2009 2:55 pm Post subject:

and more, I have just had a comparison between the 835 and 8302 and 8010 files. Now I know there would be some differences BUT I am reckoning that the 835 file is missing things and also may have some corrupt file headings.

orion_jb2001 · Posted: Wed May 13, 2009 3:00 pm Post subject:

someone mentioned they were having problems with gprs...............that is one portion that is missing with 835 file.

DennisN · Posted: Wed May 13, 2009 7:43 pm Post subject:

kiwi69 · Lifetime Member Joined: Mar 15, 2006 Posts: 59

Just sent off my question to TT about the volume issue since the update... Wont hold my breath.
As my 530 is only 2 months old, If i re install from my original backup (not made with Home) from new and then don't update applications, it should give me my volume back, shouldn't it?? Confused

or am I just making work for myself? Question

mikealder · Posted: Wed May 13, 2009 8:47 pm Post subject:

orion_jb2001 · Posted: Wed May 13, 2009 11:09 pm Post subject:

stand by, stand by............ 8.35 no longer being offered by my Home as an update. (running 8.32). Maybe there is an imminent 836+ about to launch........

wigfield · Posted: Wed May 13, 2009 11:38 pm Post subject:

Well its still comming up in home when i connect Crying or Very sad

gatorguy6996 · Posted: Thu May 14, 2009 12:05 am Post subject:

It was pulled for North America sometime last Friday for the 740's, but still left up for x20's and 30's
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