Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Go 710 Will not turn on
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Go 710 Will not turn on

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
Adyc
Occasional Visitor


Joined: Jul 02, 2007
Posts: 23

PostPosted: Thu Jun 17, 2010 6:27 pm    Post subject: Go 710 Will not turn on Reply with quote

Hi,
I have a Go 710, probably about 4 years old, it will not turn on. I have tried resetting with a pin etc with no success, tried calling TomTom support, listened to some nice music, so thought I would ask here. Is there anywhere people would recommend for me to send it to be looked at,or any advice please.

Thanks in advance.
Back to top
View user's profile Send private message
franb
Banned


Joined: Aug 10, 2007
Posts: 244

PostPosted: Thu Jun 17, 2010 6:47 pm    Post subject: Re: Go 710 Will not turn on Reply with quote

Adyc wrote:
Hi,
I have a Go 710, probably about 4 years old, it will not turn on. I have tried resetting with a pin etc with no success, tried calling TomTom support, listened to some nice music, so thought I would ask here. Is there anywhere people would recommend for me to send it to be looked at,or any advice please.

Thanks in advance.


Sounds like it could just be a very flat battery if you haven't used it for a few weeks.

Leave it on charge overnight then try again.
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Thu Jun 17, 2010 9:40 pm    Post subject: Reply with quote

Does anything happen at all???

Do you get the green led on when it is connected to power?
Back to top
View user's profile Send private message
Adyc
Occasional Visitor


Joined: Jul 02, 2007
Posts: 23

PostPosted: Thu Jun 17, 2010 10:05 pm    Post subject: Reply with quote

Yes it does have the green LED. I did get it to turn on once, but have had nothing since. I will try a long charge as advised.

Thanks for the advice so far.
Back to top
View user's profile Send private message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Jun 18, 2010 1:38 am    Post subject: Reply with quote

Is there any possibility you might have connected the wrong charger to it?
Do you have a DC Voltmeter that would allow you to check the voltage on the charger connector?

The results of accidental over-voltage are that it fries a couple of components inside which stop it working (usually permanently) but the green light stays lit.

I'm not saying this *is* your problem, but it might be...
Back to top
View user's profile Send private message
Adyc
Occasional Visitor


Joined: Jul 02, 2007
Posts: 23

PostPosted: Fri Jun 18, 2010 2:21 pm    Post subject: Reply with quote

No, its the right charger, just got a roll of the TomTom drums, then it cut out and will do no more.
Back to top
View user's profile Send private message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sun Jun 20, 2010 12:34 pm    Post subject: Reply with quote

Adyc wrote:
No, its the right charger, just got a roll of the TomTom drums, then it cut out and will do no more.


Ah... Although it might not sound like it, that's actually GOOD news.

a. it means my "worst case scenario" has not happened

b. it means the hardware is probably fine, just the software needs sorting out.

Can you connect it to the PC? Will it turn on (even if the screen looks frozen)? What does the PC report?
Back to top
View user's profile Send private message
Adyc
Occasional Visitor


Joined: Jul 02, 2007
Posts: 23

PostPosted: Tue Jun 22, 2010 8:14 am    Post subject: Reply with quote

I connected to a computer, but as I can't turn it on it does not show up as a removable drive.
Back to top
View user's profile Send private message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Jun 22, 2010 10:46 am    Post subject: Reply with quote

It's possible the battery has gone so bad that it is putting a near short circuit across the charging circuit.
If you are up to taking the Go apart, it would be worth disconnecting the battery completely and trying again (obviously with it connected to the charger.

Otherwise for repairs:

http://www.satnav-shop.com/ - but from the website changes it seems to have stopped being a repair shop.

http://www.fonefunshop.co.uk/repairs/tomtom.htm

www.satnavrepaircentre.com/

http://www.tomtomrepairs.co.uk/
Back to top
View user's profile Send private message
Adyc
Occasional Visitor


Joined: Jul 02, 2007
Posts: 23

PostPosted: Tue Jun 22, 2010 1:14 pm    Post subject: Reply with quote

Thanks for the advice, I think I will get it looked at.

Ady.
Back to top
View user's profile Send private message
Guivre46
Frequent Visitor


Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Tue Jun 22, 2010 6:15 pm    Post subject: Reply with quote

Sounds like the Satnav Shop has changed to the Satnav Repair Centre? Address looks very familiar?
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.042 (10 Apr 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping