tom tom one xl

200sxspeedfreak · Occasional Visitor Joined: Sep 07, 2005 Posts: 19

hi guys and gals..

Can somebody help me... Brought a tomtom xl a couple of months back but never really used it. Now i have sourced a new job and need the nav i decided to make sure everything was in working order.

after charging for a couple of hours i tried to turn it on.. but got nothing. Tried the master reset and it just kept freezing on the main screen. So i downloads tom tom home version 6 and did the updating thing. Now i'm getting a big red cross on start up. According to tom tom its missing the "application file," They also say i should update the unit and it will provide me with the missing/damaged file... so i did the back up thing and updated it again but it still wont give/sort the damaged file.

Now the best bit... just had a look at the file stored on the tom tom and found nothing.. empty, ziltch..!!! And guess what.. the back up didn't work either.!!! Embarassed

please help. need it for work Crying or Very sad

200sxspeedfreak · Occasional Visitor Joined: Sep 07, 2005 Posts: 19

update:

ow i have no files whats so ever.!!! Crying or Very sad

where can i get all the files?

Darren · Posted: Mon Apr 27, 2009 8:51 pm Post subject:

No files? How did you manage that? Do you have any backup? If not then you're looking at having to stump up for a new map, the application is available from TomTom FOC but not the map.
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Darren Griffin

Andy_P · Posted: Mon Apr 27, 2009 11:37 pm Post subject:

Let's just confirm what you are doing when you say you have no files whatsoever....

Are you connecting the TT to your PC, ignoring TomTom "Home" if it opens (preferably close it down again) and using Windows Explorer to view the TomTom as a new drive?

200sxspeedfreak · Occasional Visitor Joined: Sep 07, 2005 Posts: 19

yes opening it up both ways via pc and tom tom.. still nothing.

anychance of a linky to the application??

Andy_P · Posted: Thu Apr 30, 2009 11:52 am Post subject:

There are plenty of posts describing how to get up and running again from your situation. The simplest being to install TomTom Home (if you haven't already) and using the "update my device" section.
That will put the software on the device for you, and you can then use "Add Voices etc." to get other parts back.
But none of this will recover your maps. To get those you will have to buy a new one from TomTom if you don't have ANY files left on the machine or useable backups on your PC. This is because each map is uniquely coded for a particular machine, so a map copied from another one won't work. Sorry.

200sxspeedfreak · Occasional Visitor Joined: Sep 07, 2005 Posts: 19

treid the update off tom tom home but it won't up date the unit.... Embarassed

dhn · Posted: Fri May 01, 2009 12:17 am Post subject:

Well, it's still under warranty if only a few months old. Maybe you should contact TT about returning it for repairs.
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David

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