Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
MacFixer, the iPhone, iPod, and iPad specialists
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - HD traffic not working
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

HD traffic not working
Goto page 1, 2, 3, 4, 5, 6, 7  Next
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
tonygold
Frequent Visitor


Joined: Jul 14, 2006
Posts: 417

PostPosted: Tue Jul 12, 2011 12:01 pm    Post subject: HD traffic not working Reply with quote

Tomtom XL Live Europe.
First day on road with my new toy in north London. Started well first journey showed traffic issues etc. Got back in car about an hour later to drive from Enfield to acton and noticed no traffic bar on right of screen. Switched unit off and back on and the bar returned but displayed no info. When tapped it came up saying this service not available in your country or region. Held the power button down to reset unit came back on and no bar at all again. Weather service and petrol prices are working. Any ideas why this is not showing the traffic bar and when it does it will not connect to tomtom server? At the moment my unit is not even showing the vertical bar again.
Many thanks for any advice.
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue Jul 12, 2011 4:33 pm    Post subject: Reply with quote

Have you used a unique e-mail address to register the new device, if you have used an e-mail address that has been associated with a previous device then all sorts of "fun" will be had - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Mick_1959
Lifetime Member


Joined: Sep 24, 2007
Posts: 247
Location: Cambridgeshire

PostPosted: Tue Jul 12, 2011 6:51 pm    Post subject: Reply with quote

MY TT 950 live HD Traffic has developed interesting problems too. My subscription is still current.

It came up with message something like " HD services are not valid for Region......"

Rebooted, no HD traffic on screen. No Traffic side bar either.

Went into main menu & HD traffic , tapped on Icon, got message "Connecting to TomTom Server"

30 minutes later no HD traffic

Tried Google Search and got message: "cannot connect to TomTom Live Services"

Tried Google Search again a while later and was connected

Tried to connect to HD traffic - got message "Connecting to TomTom Server" still nothing happens

Scratching my head here! Help!
_________________
Mick
Go 1005 in need of resuscitation
GO 950 Dead,
GO 920 Dead
Back to top
View user's profile Send private message
blush
Occasional Visitor


Joined: Feb 28, 2006
Posts: 38
Location: Kent

PostPosted: Tue Jul 12, 2011 7:36 pm    Post subject: Reply with quote

My Go950 is showing the traffic has updated but then if you browse the map that usually shows traffic there is no traffic shown. We working this morning so I'm guessing server issues at TomTom Crying or Very sad
Back to top
View user's profile Send private message
dhn
Frequent Visitor


Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Tue Jul 12, 2011 7:42 pm    Post subject: Reply with quote

Live traffic is apparently also not working today for American LIVE users.
_________________
David
Back to top
View user's profile Send private message
JimmyTheHand
Frequent Visitor


Joined: Apr 16, 2005
Posts: 386

PostPosted: Tue Jul 12, 2011 7:49 pm    Post subject: Reply with quote

mine wasn't working on way home
_________________
J.
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Tue Jul 12, 2011 10:09 pm    Post subject: Reply with quote

Mine has been hit and miss all day, and I have had the error messages about either no subscription information being available or that the service is not available in the country or region etc.

A bad day for HD Traffic me thinks.....
Back to top
View user's profile Send private message
gluey
Regular Visitor


Joined: Mar 27, 2005
Posts: 208
Location: North East UK

PostPosted: Tue Jul 12, 2011 10:11 pm    Post subject: Reply with quote

Same with my 540 today.
Back to top
View user's profile Send private message
tonygold
Frequent Visitor


Joined: Jul 14, 2006
Posts: 417

PostPosted: Tue Jul 12, 2011 10:42 pm    Post subject: Reply with quote

Spent 30 mins on phone to tomtom cs and they came to the conclusion that my unit is faulty and to return it to amazon. Wondering now whether it is just a fault with their servers??
Will try again tomorrow. Would have thought if there was a problem they would have known about it and informed me. But then again this IS tom-tom cs we're talking about!!!
Mike - yes, I did set this new unit up with a unique email address on tomtom home.
Back to top
View user's profile Send private message
Guivre46
Frequent Visitor


Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Tue Jul 12, 2011 10:50 pm    Post subject: Reply with quote

I get the traffic bar, but no information. I recall a year or so ago that it took TT several weeks to notice that their camera server was not working......you wouldn't know that on this site!
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom
Back to top
View user's profile Send private message
technik
Lifetime Member


Joined: Mar 18, 2004
Posts: 788
Location: Midlands UK

PostPosted: Tue Jul 12, 2011 11:32 pm    Post subject: Reply with quote

Mine was ok when I left work but stopped about 10 miles from home today.
_________________
GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D
Back to top
View user's profile Send private message
Mick_1959
Lifetime Member


Joined: Sep 24, 2007
Posts: 247
Location: Cambridgeshire

PostPosted: Wed Jul 13, 2011 4:28 am    Post subject: Reply with quote

Guivre46 wrote:
I get the traffic bar, but no information. I recall a year or so ago that it took TT several weeks to notice that their camera server was not working......you wouldn't know that on this site!


Just checked the TomTom cameras on my TT950 live and when I plan a route in Route Summary (Live) it states 'safety cameras Not available'
_________________
Mick
Go 1005 in need of resuscitation
GO 950 Dead,
GO 920 Dead
Back to top
View user's profile Send private message
swash
Regular Visitor


Joined: May 22, 2009
Posts: 65

PostPosted: Wed Jul 13, 2011 7:36 am    Post subject: Reply with quote

No HD Traffic for me yesterday evening and still none this morning, I'm getting the service not available in your country or region message.

Any news or solutions from anybody yet?
Back to top
View user's profile Send private message
technik
Lifetime Member


Joined: Mar 18, 2004
Posts: 788
Location: Midlands UK

PostPosted: Wed Jul 13, 2011 7:54 am    Post subject: Reply with quote

Working ok now here.
_________________
GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D
Back to top
View user's profile Send private message
JimmyTheHand
Frequent Visitor


Joined: Apr 16, 2005
Posts: 386

PostPosted: Wed Jul 13, 2011 8:15 am    Post subject: Reply with quote

Still wasn't working this morning Sad - fortunately no unexpected holdups
_________________
J.
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Goto page 1, 2, 3, 4, 5, 6, 7  Next
Page 1 of 7

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
21.014 (25 Jan 23)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping