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710 - Major Problems After Update.
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Darren
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Location: Hampshire, UK

PostPosted: Mon Feb 09, 2009 7:51 pm    Post subject: Reply with quote

c-cars wrote:
HOME backup = 75 files created 29 december

EXPLORER backup = 67 files created 31 december


TOMTOM = 75 files created 7 january ??


Any help????

Is that files in the map folder only? I'm assuming you took the EXPLORER backup after we asked you to earlier so it should (if all files and folders were switched to viewable) be identical to the folder on your device?
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Darren Griffin
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c-cars
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PostPosted: Mon Feb 09, 2009 7:52 pm    Post subject: Reply with quote

I don't really want to hear the buy a new map bit.... Laughing Out Loud!

Any further ideas or do I take a hammer to it....
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c-cars
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PostPosted: Mon Feb 09, 2009 7:55 pm    Post subject: Reply with quote

AHA!

The EXPORER BACKup above is the old one.

Just checked again

Explorer back up 9th Feb = 76 files.

does that help - there is an extra file in the backup but don't know what.


FIGURES ARE FOR THE MAP FOLDER ONLY.
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Darren
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PostPosted: Mon Feb 09, 2009 7:57 pm    Post subject: Reply with quote

Could be key. You need to compare the actual contents of this folder with the contents of your map folder on the 710 now and see which one you have in the backup that you do not have on the 710.

When you have located it, post back here and tell us which one it is?
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Darren Griffin
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c-cars
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PostPosted: Mon Feb 09, 2009 8:02 pm    Post subject: Reply with quote

the extra file on the backup is called thumbs.

I think it is something to do with an image viewing program I have.

Any other ideas?
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Darren
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PostPosted: Mon Feb 09, 2009 8:06 pm    Post subject: Reply with quote

Not really. The only thing left I can suggest is you copy over the entire map folder that was backed up via HOME. Do this manually rather than via HOME.

If that fails then I'm afraid you're out of luck and there is little option other than a new map or a new device!
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c-cars
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PostPosted: Mon Feb 09, 2009 8:11 pm    Post subject: Reply with quote

OK

Will give copying the HOME backup of the map folder over to the TomTom a go.

All this due to a bloody update!

You would not believe it.
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sphelps
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Joined: Dec 23, 2004
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PostPosted: Mon Feb 09, 2009 8:21 pm    Post subject: Reply with quote

Just a quick note on this (I am most probably barking up the wrong tree).

From the details given the software is 7.162 and Maps 815 do these work together on the 710, I have 910 and was told that 815 maps would not work on software 7.162.
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TomTom 720 Version 8.302 Map WCE v825
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c-cars
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PostPosted: Mon Feb 09, 2009 8:32 pm    Post subject: Reply with quote

OK


copied across the map folder from the backup.

Still the same problem.

NO Maps Found.

Anyone else got an idea as this is really getting me to the point of hammering the bloody thing.
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c-cars
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PostPosted: Mon Feb 09, 2009 8:36 pm    Post subject: Reply with quote

Anyone know a GOOD place in West Yorkshire UK to take it for a look and quote?

Found this place

FoneFunShop
132 Handsworth Road
Handsworth
Sheffield

anyone used them?
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c-cars
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PostPosted: Mon Feb 09, 2009 8:43 pm    Post subject: Reply with quote

Off now - will check back later to see if any other ideas come up.

Pete

Thanks for all the help so far - shame no result as yet.
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pcaouolte
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Joined: Dec 27, 2006
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Location: South Lincs, UK.

PostPosted: Mon Feb 09, 2009 8:59 pm    Post subject: Reply with quote

c-cars wrote:
History.
Bought off eBay
Working fine.

c-cars wrote:
DeviceName=TomTom GO 710

c-cars wrote:
Map is 815.2003.2003


Map 815.2003 has never been supplied by tomtom for a GO710.

Conclusion: bought off ebay with pirate map and dodgy software to read pirate map. Upgrade has removed dodgy software. Pirate map no longer works.

Fix: buy legal map from tomtom.

Sadly it looks like you have been conned. Crying or Very sad
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Paul
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Darren
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PostPosted: Mon Feb 09, 2009 9:02 pm    Post subject: Reply with quote

Well spotted, I'd completely missed the map version.
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Darren Griffin
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sphelps
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PostPosted: Mon Feb 09, 2009 9:39 pm    Post subject: Reply with quote

Darren wrote:
Well spotted, I'd completely missed the map version.


Glad I could help, I see pcaouolte thought the same.
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Steve

TomTom 720 Version 8.302 Map WCE v825
Navigon 40 Premium
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Feb 09, 2009 9:49 pm    Post subject: Reply with quote

dhn wrote:
ALWAYS make sure hidden files/folders are showing when doing an Explorer backup.


I maintain there are NO hidden files or folders on a TomTom. Wink
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