Tom Tom RDS-TMC - May be posting incorrect data

[Solobay]

In summary - Tom Tom Go XL with RDS TMC - Traffic highlighted a closed road months ago - and its never cleared. Support had me rebuild it numerous time, switch off mapshare, clear it yada yada yada and still the road is closed. Contacted RDS supplier and they are adamant they are not transmitting error. Tom Tom latest answer is we cant come up with an answer. Provided pictures etc etc

Bottom line is that you may not be able to trust Tom Tom Traffic RDS-TMC

[mikealder]

Where is the location as others might be seeing it on their devices which would point the problem back at iTIS (the data supplier), or if possible post a screen shot of the incident on the web site (if you don't know how to do this e-mail the screen shot to me and I will put it in your post, you can then use the edit button to see how its done for future) - Mike

[Solobay]

Road closure is not there when nothing connected and no route planned
Road closure is not there when route planned with no RDS TMC
Road closure appears soon after RDS TMC plugged in

Have email from Itis say defo ot them
Now have same from Tom Tom saying its not them

[mikealder]

An interesting one, but only users of the RDS service located within around 150 miles of Glasgow/ Edinburgh will be able to comment on this one as RDS-TMC data is fed regionally.
I doubt its the TomTom though as they don't save any traffic related information such as closed roads etc on the device at all - Mike

[tkerby]

It was the same on my old Garmin Nuvi 350 with rds. Its the trafficmaster data thats at fault and its been stuck ever since the road was closed for flooding late last year. If you look at the traffic information on http://www.trafficscotland.org You can see it there too

It does keep the road quiet for me getting home though

[mikealder]

It cannot be Traffic Master that is at fault as the TomTom devices cannot receive data from Traffic Master - I wonder if this closure is still be listed by the Highways Agency (or Scottish Equiv) and being automatically included by Traffic Master and iTIS as they both have access to this source of information:


- Mike

[tkerby]

I've switched my garmin to itis data instead and get 'Road closed due to flooding' on the info. I can do this as I have a debug version of the traffic receiver

Looks like its the old flooding data thats still stuck

I'm just glad I have hd traffic now

[summer68]

It is so annoying that everytime i plan a route via the edinburgh city bypass (which is often) that i get this reminder. How difficult can it be to remove this warning. I am waiting to get caught out the next time this road floods as I will ignore the warning tmc gives.

On a second note heading from the bypass to the M9 there had been an accident on the M8 spur before you hit the M9, but TMC reported the accident further up the road passed the M9, this not alerting me of problems ahead. Only to find myself stuck in a jam for 20 minutes with no warning.

How reliable is this???? In principle its a great idea but in the real world its crap.

[falkirk81]

I receive this closure on my tt go 520 even down here in newcastle using the tmc cable. Always gets me when i travel to falkirk or montrose. Thankfully i know just to ignore it and continue along the A720
_________________
Tomtom GO 1005 LIVE

iPhone 12

[Daggers]

[Solobay]

Already done - no point in buying a service if data on it is uselss - how many people are taking the road closed as gospel and needlessly diverting

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