Need help pairing a phone

[rcacs]

I have a new Samsung SPHm300 phone.

My Rider2 "finds" it no problem.

The phone shows it as "TomTom Rider2" when it searches for BT devices. When I try to pair it, all I get is "pairing failed" on the phone itself.

The phone shows up on the Rider, but when I try to set up a wireless data connection things go wrong.

The progress bar goes to 65% (checking phone features) when attempting to set up a wireless data connection and then it states unable to set up.

At some point a list of phones comes up (mine isnt listed), so I click on "other", which then asks for country, provider (not listed, but its MTS), so I click on "other" then asks for manual settings: access point name (what?), username (what?); password, IP address (DHCP); manual IP addy; DNS server; DNS address, Alt dial; Login Script, etc.

I am at a complete loss on how to fill in the info the Rider asks for.

I suspect the main problem is that the phone isnt pairing, but I dont know how I might be able to "make" it do it.

Hoping someone has a simple explanation so I might be able to use this phone on my Rider2. Maybe it just isnt possible?

Cheers,
_________________
If you won't stand behind our Troops, feel free to stand in front of them. TT Rider2.

[Anita]

It isn't shown in the list of compatible phones on the TomTom website here.
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21

[rcacs]

No, you are right, it isnt.

But was wondering if it can be manually installed. I am thinking that the list shown on the TT site probably isnt kept right up to date either.

Cheers!
_________________
If you won't stand behind our Troops, feel free to stand in front of them. TT Rider2.

[MrT]

[matthewj]

It may be worth mentioning that on one of my phones, it wouldn't pair well until I deleted the pair with my old TomTom. I guess it was getting confused. Once it was deleted, the password was requested and it all worked fine again. May or may not help you of course!

[rcacs]

All good points/tips, thanks.

However, I think the first thing is to get the phone to pair. The phone identifies the Rider, but when I hit save on the phone, it asks for a keypass (I put 0000), it then tries but ends up saying "pairing failed".

I dont have any other devices paired with my Rider as an FYI.

Cheers
_________________
If you won't stand behind our Troops, feel free to stand in front of them. TT Rider2.

[MrT]

Often when pairing bluetooth it can time out so repeated attempts may work. However getting as far as TT asking for the network settings makes it seem like TT thinks it has paired.

Again this may seem obvious but are you sure you are putting in 0000 on your phone? On some phones with keyboards or multifunction keys you may find you are putting in EEEE or another character which shares the same key as 0, this is especially difficult to spot if your phone masks the characters you are typing and shows ****

Sometimes there are security settings on phones for bluetooth such as only accept secure encrypted connections, have you tried changing these in case the two devices mismatch?

Often on phones there is a limit to how many types of a particular device can be paired so if you have other handsfree devices such as a bluetooth headset paired with your phone, this could prevent TomTom from pairing.

I don't know your phone, but on my HTC it did not have the Windows Mobile6 DUN (dial up networking) installed which prevented my PDA from seeing it as a "modem" and I assume would have done the same to my Go had I not installed it.
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Drivelux

[rcacs]

We must be in the right moon phase...I got my Rider2 to pair with the phone, and it even transfered the phone book over to the Rider.

However, I have to manually enter the Data info for my phone provider in order to use any of the plus services. My provider isnt listed on the device. I imagine I will have to get all the info from the provider:

Access point name;
Username;
Password;
IP address;
DNS server address;
Dial and Login Script.

Progress is a luvly thing.


_________________
If you won't stand behind our Troops, feel free to stand in front of them. TT Rider2.

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