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mondeo94
Occasional Visitor
Joined: Feb 18, 2008
Posts: 3
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 Posted: Sun Dec 21, 2008 9:44 am Post subject: no maps tomtom 710 v7.9 help |
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Hi, after upgrading to v7.9 i have no maps found, tomtom home says they are all there on card can do restore & back up ok saved to computer etc tried reset to no avail. help please  |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sun Dec 21, 2008 11:15 am Post subject: |
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Not sure if this is relevant, but what map version numbers are they, and what software were you on previously?
Are you able to restore a backup from the previous software and see the maps again?
Please make sure you are doing your backups with Windows Explorer and do another one now before you change anything, just in case. |
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dooderooni
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Joined: Mar 03, 2007
Posts: 4
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| Posted: Sun Dec 21, 2008 11:41 am Post subject: |
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I've had this problem when trying to upgrade to the last 2 versions of the software.
I'd be interested to hear of a solution too. |
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Sun Dec 21, 2008 12:53 pm Post subject: |
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If TomTom thinks the maps do not belong to your device it will not report them. Are these the original maps that came on the device or LMG or bought downloads?
Do you get any warnings about content restriction when looking at available maps in Home? I get these from maps for my other device so if the maps ever got mixed up this could happen. If I put the memory card with maps from my 530 in the 940 (or the other way around) it will not see the maps. Both will see my old PDA maps and ask for an activation code.
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mondeo94
Occasional Visitor
Joined: Feb 18, 2008
Posts: 3
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| Posted: Sun Dec 21, 2008 12:59 pm Post subject: |
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| Andy_P wrote: | Not sure if this is relevant, but what map version numbers are they, and what software were you on previously?
Are you able to restore a backup from the previous software and see the maps again?
Please make sure you are doing your backups with Windows Explorer and do another one now before you change anything, just in case. |
not sure what map version but tomtom say they are 4 quarters out of date prev on v7.16 would like to find previous software to try!!!! |
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mondeo94
Occasional Visitor
Joined: Feb 18, 2008
Posts: 3
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| Posted: Sun Dec 21, 2008 1:05 pm Post subject: |
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| MrT wrote: | If TomTom thinks the maps do not belong to your device it will not report them. Are these the original maps that came on the device or LMG or bought downloads?
Do you get any warnings about content restriction when looking at available maps in Home? I get these from maps for my other device so if the maps ever got mixed up this could happen. If I put the memory card with maps from my 530 in the 940 (or the other way around) it will not see the maps. Both will see my old PDA maps and ask for an activation code. |
the maps were bought on card about 8 months ago i had wondered something that myself but cant understand why home says everthing is there, is there a solution? no content restrictions |
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