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hailstorm
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Joined: Jun 26, 2007
Posts: 78
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 Posted: Sat Nov 22, 2008 10:01 am Post subject: "This item does not work on your device" |
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My 540 is currently running map version 810.1934. It is also running software version 8.204. Can anyone confirm this is the latest version?
At the moment Tomtom Home reports my 540 to be incompatible with the new 8.15. Can anyone else confirm if they are able to update to the new 8.15 maps on the 540?
Last edited by hailstorm on Sat Nov 22, 2008 1:13 pm; edited 1 time in total |
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Larok
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Joined: Dec 08, 2006
Posts: 79
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| Posted: Sat Nov 22, 2008 11:15 am Post subject: |
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| yes on a 940 |
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dlpruk
Regular Visitor
Joined: Dec 24, 2006
Posts: 88
Location: Nottinghamshire
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| Posted: Sat Nov 22, 2008 11:16 am Post subject: |
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My 540 is running 8.204 with 815.2003.
David |
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hailstorm
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Joined: Jun 26, 2007
Posts: 78
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| Posted: Sat Nov 22, 2008 12:12 pm Post subject: |
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| Hmm. Can anyone tell me why Tomtom Home tells me "This item cannot be installed on your device" for the latest maps?? |
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hailstorm
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Joined: Jun 26, 2007
Posts: 78
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| Posted: Sat Nov 22, 2008 1:14 pm Post subject: |
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| I've wiped my device clean and it still won't let me update my device with the latest maps. I have a subscription to the map update service. |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Sat Nov 22, 2008 1:40 pm Post subject: |
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| hailstorm wrote: | | I've wiped my device clean and it still won't let me update my device with the latest maps. I have a subscription to the map update service. |
Did you subscribe to the update service with the 540, or did you subscribe with a previous device?
The update service is tied to the device, the same as a map purchase is.
Andy |
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hailstorm
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Joined: Jun 26, 2007
Posts: 78
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| Posted: Sat Nov 22, 2008 1:44 pm Post subject: |
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| Yes I did subscribe with a previous device. I've just used my latest map guarantee and its now updating to the latest maps. Hopefully I can subscribe again to the map update service. Thanks for your help. |
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hailstorm
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Joined: Jun 26, 2007
Posts: 78
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| Posted: Sat Nov 22, 2008 2:17 pm Post subject: |
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| No option to re-subscribe to the map update service from what I can see. I assume it will be offered when the next map update is out. |
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