720T

nskeates · Occasional Visitor Joined: Nov 19, 2008 Posts: 5

I have just purchased a 720T knowing that i can update to the latest maps on the 30 day map update garuantee tomtom offer. Set up my tomtom last night on the computer and it came up you can update your maps, so i clicked download which took over an hour to download but when it was installing it on my 720T i run out of memory by 1,6MB Sad

Have i done something wrong or do i need to remove some software first ?

I am now left with a tomtom that doesn't work as when i select the map it just come up with an error.

any help would be appreciated to get me going.

thanks
neil

PaulB2005 · Posted: Wed Nov 19, 2008 9:57 am Post subject:

Hi and welcome.

nskeates · Occasional Visitor Joined: Nov 19, 2008 Posts: 5

I dont have the system with me so will need to update tonight exactly what the message said but i think it was something like 'unable to activate map' or 'unable to select map'

i think its the fact that the map update was not completed as it run out of memory.

nskeates · Occasional Visitor Joined: Nov 19, 2008 Posts: 5

hello,

i managed to install the map on my tomtom but a message comes up saying 'cannot use this map on this device' when i look on my tomtom home next to the map is says in red 'this map has not been activated'

i have this map downloaded on my computer but at no stage have a been asked for the activation code, which i have as i have the 30 day map update guarantee.

how can i activate this map ?

thanks
neil

dhn · Posted: Thu Nov 20, 2008 1:09 pm Post subject:

For a situation like this, try running the Clear Flash tool found here
_________________
David

Andy_P · Posted: Fri Nov 21, 2008 3:48 am Post subject:

That normally works with activation problems, but won't if you really have run out of space.
Most important question, do you have a back-up you can go back to. If so, do that first, then use Windows Explorer to examine your Go's internal memory to see if there are any voices etc you can remove to create enough space.

Remind me if it was a Western Europe or a Western and Central Europe map you had originally and you are trying to install.

If I remember correctly, you will need a memory card to fit the latest software and the latest W+C Europe map or the WE map that ISN'T the "2GB" version.

nskeates · Occasional Visitor Joined: Nov 19, 2008 Posts: 5

i am trying to load western europe latest maps. it seems to go on the device ok but just will not run, has message 'this map is unable to run on this device' is this due to lack of memory ? just have the original sd card in the slot.

have got it working fine with old map.

mikealder · Posted: Fri Nov 21, 2008 9:15 am Post subject:

0845 161 0009 is the number the support, it sounds like your new map isn't activated which is a function the useless TomTom Home application should have done for you - there is no way to do this manualy - Mike

253 · Posted: Fri Nov 21, 2008 9:31 am Post subject:

Hi,

You said in the original post you went for the latest map update, did you update the software first
If you have just bought the TT720, then there will be about 3 (I think it is) separate software updates.
I bought a TT720 2 weeks ago and had to do that before going for the latest maps.

Just a thought, but suppose if you hadn't then TT HOME would keep telling you to update anyway.
_________________
Triumph Tbird 1700. And now a Bonnie T100.

nskeates · Occasional Visitor Joined: Nov 19, 2008 Posts: 5

i had a big long list of things to update which i ticked them all and updated but didnt really take much notice of what they were !!

i will have another good look tonight.

if i delete the latest map from my computer would i be able to download it again ?

also i dont seem to have any speed camera's showing on my screen, is there something i have to activate to get them ?

thanks for all the info.

neil

DennisN · Posted: Fri Nov 21, 2008 11:11 am Post subject:

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