Voice problem after 8.3 on 720

snowman72 · Occasional Visitor Joined: Jan 26, 2009 Posts: 31

Hi all,
I spoke to TT yesturday about this problem and requested an update on as and when the next software update will be happening I have been advised that mid feb.

From what everyone is saying about the next map update this seems to be right but i wont hold my breath about this.

After speaking to someone yesturday it seems like the software guys have been working on something else and they have been fully aware of this but i feel we have been all left out to dry on this one.

oh one other thing it seems like they they have been keeping a very close eye on the forums and it seems they are very aware of this little work around but have refused to say anything about it the only advice they have been giving out is to update the voices and this has work for a few people but not all.

xandre · Occasional Visitor Joined: Jan 19, 2009 Posts: 3

"Thanks for the e-mail. We can honestly tell you that it is not a hardware issue. Again, once a new application is released, it should resolve the problem. I do not have an exact time to give you on when the new app wil be released. I can tell you however, it should be some time in the near future. The reason in that we release 4 maps a year, and with the map release comes a new application. We have not yet released a new map this year...."

Hello
I received this E-mail from TomTom today.
It looks like that they have something coming out soon.

shenkerp · Posted: Thu Feb 05, 2009 4:33 pm Post subject:

Ciao everybody,
Thanks for your comments to my message of last Tuesday. I've decided not to contact TT just yet as the release of the new software seems to be so near. Xandre's message seems to confirm it.
How TT got into this situation is beyond belief. I feel that at the moment they are trying to outdo Microsoft who have taken so much flak in the last twenty years or so for their “Window” products but often the problem was with the large quantity of third party hardware and software being faulty or incompatible. TT is working in a small field and only has to keep on improving a very limited computer with probably quite sophisticated software which is thoroughly tested (?) before being released. I'm not a technical person so my assumptions might be completely wrong, forgive me TT if that is the case.
Roll on the upgrade! Rolling Eyes

AndyVaughan · Posted: Thu Feb 05, 2009 8:19 pm Post subject:

consumerway · Occasional Visitor Joined: Aug 15, 2007 Posts: 32

This is what TomTom sent me last night - However selecting the voice i installed doesn't seem to play - no sound at all.

Andy_P · Posted: Tue Feb 10, 2009 1:33 pm Post subject:

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

And correct me if I'm wrong but isn't this a solution found by mikealder and Andy_P? i suppose it could be TT found this out themselves but seems interesting that the wording is almost identical and since when did TT tech support have the word 'wink' in their emails!

If this is the case it's like the final insult. You guys find the solution, they cut and paste it, no sign of anyone here and still no fix. They're taking the ....erm....mickey, aren't they?
_________________
Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

Andy_P · Posted: Tue Feb 10, 2009 2:16 pm Post subject:

Could be.... Laughing

EDIT - I see 'consumerway' has started a new topic about this - best to continue there I guess.

consumerway · Occasional Visitor Joined: Aug 15, 2007 Posts: 32

I still have no joy with the voice working - i even downloaded the default kate again to see if i was putting it in the right place on my mem. card.

Any help on this appreciated.

CS

dhn · Posted: Tue Feb 10, 2009 3:11 pm Post subject:

Does a pin reset help???
_________________
David

mikealder · Posted: Tue Feb 10, 2009 3:12 pm Post subject:

Go back to page 28 of this thread to find my original post which reads very similar to that sent out by TT CS.

You have to instal the update manually and tt home will no longer fully work - Mike

Andy_P · Posted: Tue Feb 10, 2009 3:18 pm Post subject:

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

Ahhh....mikealder....an oasis of tranquility surrounded by angry natives :-)

I hope Tom Tom are going to furnish you with goodies for nicking your tech support and using it for commercial gain ;-)
_________________
Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

consumerway · Occasional Visitor Joined: Aug 15, 2007 Posts: 32

OK sorted (i think) Will test later but even though Home install's my voices to a card I had to remove the tts folder from the card and manually install the voices to the device....the test sound worked nwo to test on the way home.

Thanks for all your help guys!

CS

alanwalne · Posted: Tue Feb 10, 2009 6:57 pm Post subject:

My TT Home has just offered me 8.301 to update from the current 8.300 (tI already have the TT suggested Jane upgrade). Will this work???

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