720 dumped maps & apps

[keefy2]

My Go 720's battery went flat again when switched off and it has now lost all it's data. I managed to connect it to TT Home and reload the Apps but it wont let me have any maps unless I pay for them. This cannot be right as the unit is only 10 months old. What can I do to get my maps back?

[dhn]

Have you tried a pin reset?
_________________
David

[Oldboy]

[keefy2]

Yes done both of them. It will not even let me restore from my previous backup! I seem to be able to get everything working except the map.

[uffe73]

[Darren]

[peterc10]

[Trevor1234]

Hi keefy2
You are in a pickle. However, if you made a proper Windows Backup it should work. Did you follow the instructions as described in the Sticky Tomtom Faq’s/How to backup my device? I know that the answer to that doesn’t help you in your present difficulty but when you are finally up and running again a proper Windows Backup is the first priority.
Believe me, it works and is designed to get you out of the trouble that you now find yourself in.
Good Luck.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

[Darren]

I think we need to find out exactly what has happened first, a flat battery does not cause loss of data.
_________________
Darren Griffin

[Trevor1234]

Hi Darren
You are right of course.
However, just out of curiosity what would happen If one was to disconnect the battery. On reconnection what would one have lost?
Out of curiosity I have often been tempted to find out for myself, but being British I rather leave that assignment to you folk.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

[Darren]

[Trevor1234]

Hi Darren
By data I take it that you mean everything would still be there in the device except the actual contents of the Map Folder.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

[Darren]

No, by 'data' I mean everything stored on the device, program, voices, POIs, maps et al. All is stored in flash memory internally (or on a memory card in some devices) and all is impervious to power loss except where that power loss occurs as a particular file was being written to or read from. In that case the file in question might become corrupted but no more.
_________________
Darren Griffin

[Tom59]

I have an old original TomTom Go, which has been lying about in a drawer for the last eight months. I got it out last week, only to find that the battery was completely flat.
I put it on charge overnight and switched it on in the morning. There was no change of anything, even the last position that I drove to was showing on the display.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

[Andy_P]

Got a strange feeling of "deja vu" when I read this....
Felt sure I'd already done an answer once today.

Are you "OldWomble" HERE by any chance?

If it's not you, I'll say the same thing, can you do a screen grab or preferably a file listing of the contents of your TomTom storage memory, please?
(you can use a utility called DriveZ)

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!