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home problem

 
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westentertainer
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Joined: Jan 11, 2005
Posts: 349
Location: s wales

PostPosted: Mon Oct 06, 2008 10:53 pm    Post subject: home problem Reply with quote

hello trying to download home 2.4 have tried and tried on vista and xp will not run whats going on never had problem like this before thanks
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Oct 06, 2008 11:27 pm    Post subject: Reply with quote

Can you give a few details? (and even a few full stops!)
Where are you trying to download from?
At what stage does it go wrong?
What error messages are you seeing, if any?

Without details like that, we're guessing in the dark....
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westentertainer
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Joined: Jan 11, 2005
Posts: 349
Location: s wales

PostPosted: Tue Oct 07, 2008 6:10 pm    Post subject: Reply with quote

ok downloading from TOMTOM site.
installs ok then when i click on desktop icon up comes the 2.4 start then after a few minutes it states ,,timed out please download from tomtom site.
i am using vista cheers sorry for full stops
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue Oct 07, 2008 6:21 pm    Post subject: Reply with quote

Try running it with your firewall disabled for a short time, if it works OK like this then the issue is with your firewall.

FWIW I have just downloaded and installed Home 2,4 to my Vista PC and it is working fine with a mates One Third edition which he wants updating - Mike
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Hoppy
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Joined: Jun 16, 2004
Posts: 241
Location: Lincoln

PostPosted: Wed Oct 08, 2008 9:51 am    Post subject: Reply with quote

2.4 seems to work fine on my Vista PC except if I leave the SD card in when trying to do up dates it keeps saying Critical error. If I remove the card then I can update my TT520 no problems. Only started this with 2.4 Home.
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jimbo_hippo
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Joined: May 18, 2005
Posts: 444

PostPosted: Wed Oct 08, 2008 10:35 am    Post subject: Reply with quote

Vista comes in so many flavours with significant differences under the skin that it's hard to nail down issues sometimes. Everyone gets something different.

For me with Home 2.4, any attempt to go back in the menus caused a crash in Home and Vista shut the app down. I had to add it to the exclusions under Data Execution Prevention which is a bit dodgy but the only way it would run.

And as with you, everytime I plug it in it asks me if I want to scan and fix drives x 2 which is just plain irritating. Your initial problem sounds more to do with connections etc as Mike said. However, just giving you the heads up for the next level of Vista fun!

When Vista works, it's a nice place to be. When it doesn't it's like a chinese water torture.
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