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Computer shuts down but doesn't power off completely
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey

PostPosted: Tue Aug 26, 2008 10:17 pm    Post subject: Computer shuts down but doesn't power off completely Reply with quote

What a brilliant idea to have a Non SatNav Technical Help forum Thumbs Up , so here goes to kick it off.

When I turn off my computer running XP Home, it shuts down normally and appears to be dead, and so long as I don't turn off the power supply will start up normally as well. But, the USBs are still powered, and if I turn anything connected my USB on the computer will boot up. For example, I shut down the computer but the green charging light stays on on my TT Go 720. If I then press the power button on the TT while it's still in its cradle the computer boots up.

If I turn off the power after it has shut down, next time I turn on, I get a black screen with several lines of text and at the bottom it says "Defaults Loaded, press F1 to continue" That allows it to boot up normally but the date & time have reverted to some time on 31st December 2005. So I always leave the power on.

Does anyone have any ideas please?
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Calomax
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Joined: Sep 30, 2005
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Location: St Martin's, Guernsey

PostPosted: Tue Aug 26, 2008 10:28 pm    Post subject: Reply with quote

Quote:
What a brilliant idea to have a Non SatNav Technical Help forum , so here goes to kick it off.


Have I got onto the wrong forum here? Embarassed I followed the link from the newsletter where it said
Quote:
Do you have a technical, non-SatNav / GPS question that you'd like to pose?
but I seem to have posted into a general discussion about non-technical stuff.

Please can someone move by post above to the correct forum and let me know where to find it.

Thanks
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richard345
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Joined: Mar 09, 2008
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PostPosted: Tue Aug 26, 2008 10:41 pm    Post subject: Reply with quote

Hi, it might be worth checking the Power settings for your machine. For example, on my Acer Aspire, it is possible to set the actions for closing the lid, pressing the Off button or hitting a programmable function key.

Perhaps your machine is going in to Sleep or Hibernation mode?
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Mullet
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PostPosted: Tue Aug 26, 2008 11:48 pm    Post subject: Reply with quote

Quote:
Have I got onto the wrong forum here?

As good as any Wink

This is Vista, I cannot recall if XP has the exact same path. But try.

Device manager/USB Controllers/Right click USB Root Hub/Properties/Power Management.

Whats showing? you may need to de select to disable USB power management.

RE Boot.
Sounds like your PC is trying to boot from USB. The boot order may need changing within the BIOS, but dont mess if you are unfamiliar.
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Darren
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PostPosted: Wed Aug 27, 2008 8:09 am    Post subject: Re: Computer shuts down but doesn't power off completely Reply with quote

Calomax wrote:
If I turn off the power after it has shut down, next time I turn on, I get a black screen with several lines of text and at the bottom it says "Defaults Loaded, press F1 to continue" That allows it to boot up normally but the date & time have reverted to some time on 31st December 2005. So I always leave the power on

That suggests your BIOS battery has died. If this is desktop PC than the majority have watch type batteries on the motherboard which can be replaced.
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RobBrady
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PostPosted: Wed Aug 27, 2008 10:07 am    Post subject: Reply with quote

Calomax wrote:
Quote:
What a brilliant idea to have a Non SatNav Technical Help forum , so here goes to kick it off.


Have I got onto the wrong forum here? Embarassed I followed the link from the newsletter where it said
Quote:
Do you have a technical, non-SatNav / GPS question that you'd like to pose?
but I seem to have posted into a general discussion about non-technical stuff.

Please can someone move by post above to the correct forum and let me know where to find it.

Thanks

Hi Calomax, no you're fine, you did post in the right place Smile

I thought that I'd mix the non-SatNav questions with the general off-topics to gauge the interest before we gave it its own forum (if we decided to).

It's possible we might give Off Topic its own section on the forums with sub areas such as the existing general off topic chat, non-SatNav questions, etc. It's currently a sub-section of POCKET GPS LOUNGE. I just need to check with the rest of the team first.

In the meantime, has anyone got any ideas as to what other off-topic subjects they'd like to see?

Whatever is decided the off-topic section will remain, and, by its very nature, anything (within reason and the rules) can be posted here anyway. It's just a matter of how we use the real estate to present it.
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey

PostPosted: Wed Aug 27, 2008 11:00 am    Post subject: Reply with quote

Thanks Robert, I was confused because the newsletter link took me to your announcement and it looked as though there were no posts. So I posted thinking I was first and only when I had submitted it and returned to the forum I found there were 4 pages already.

Was there not a Lost Satellite Fix - Off Topic Area forum before that had many more pages?

Thanks to the other posters. I'll give your suggestions a try later and let you know how I get on.

Keith
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mostdom
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Joined: Jul 10, 2006
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PostPosted: Wed Aug 27, 2008 11:17 am    Post subject: Reply with quote

There is an option in the bios that will allow a pc to wake upon a key entry or the click of a mouse. Many bios have options associated with this including a specific key on the board or just having to move the mouse. It would be worth looking as these settings and disabling them as necessary. This option is not normally accessible from the windows settings!
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Calomax
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Joined: Sep 30, 2005
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Location: St Martin's, Guernsey

PostPosted: Wed Aug 27, 2008 11:22 am    Post subject: Reply with quote

Thanks montdom, I'm not sure how you edit the BOIS. Is that where you enter by pressing "Del" after turning on, and where you set things like the boot order?

Keith
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mostdom
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PostPosted: Wed Aug 27, 2008 11:59 am    Post subject: Reply with quote

Calomax wrote:
Thanks montdom, I'm not sure how you edit the BOIS. Is that where you enter by pressing "Del" after turning on, and where you set things like the boot order?

Keith


Thats it! I tried it as a power on option on my pc once and hated it. It either never worked or it turned on at all hours.

Also look at the 'wake on lan' option as usb can be used as a lan, and the bios might confuse the signal.
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Calomax
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Location: St Martin's, Guernsey

PostPosted: Thu Aug 28, 2008 11:05 pm    Post subject: Reply with quote

Right, thanks for the suggestions.

I have several USB Root Hubs and in Power Management the only available option is to uncheck "Allow the computer to turn off the device to save power." They are all ticked.

The Boot order is Hard Drive first, then CD.

The only power options I can find are for the monitor in the screen saver settings.

I can't see any "'wake on lan" option

All the power up options in the BIOS are disabled and there are these options which I haven't touched as I don't know what they do:

ACPI Suspend Type S1 to S3
ACPI SPIC Support enabled with no choice to disable it
Restore on AC Power Loss Power-Off (Options are Power-on & Last State)
PWR Button <4 Seconds Instant-Off (Option is Suspend)

I can't see anything obvious there that would cause my problem.
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richard345
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PostPosted: Thu Aug 28, 2008 11:38 pm    Post subject: Reply with quote

I've just checked the Power Options on my laptop and find that the Power On/Off button can be set as a Sleep setting.

If i could discover how to copy and paste a coupleof screenshots in to a post, you'd be able to see the setup.

Is this possible?[/img]
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Mullet
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Joined: Dec 12, 2005
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PostPosted: Fri Aug 29, 2008 12:51 am    Post subject: Reply with quote

Quote:
I have several USB Root Hubs and in Power Management the only available option is to uncheck "Allow the computer to turn off the device to save power." They are all ticked.


Disable USB power management, ie un tick these.
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Calomax
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PostPosted: Fri Aug 29, 2008 8:17 am    Post subject: Reply with quote

Thanks Mullet, I'll try that tonight. If that's the answer, it isn't very obvious but that's Microsoft!
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Calomax
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PostPosted: Fri Aug 29, 2008 9:16 am    Post subject: Reply with quote

Sorry Richard, I meant to add a reply to you but there's no edit on this forum.

I'm sure my power button is set to power off because it goes through all the normal screens "Logging off", "Saving your settings", "shutting down". And when I turn on again it boots up normally, if it's in sleep or standby I think it comes on almost instantly.

But thanks anyway. It's not a big deal if I can't fix it, but I'm hoping Mullet has the answer.

Keith
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