error message in Tom Tom Home

[Mikeuk]

Anyone had this error message in Tom Tom Home?

When I connect to my PC and select device, Tom Tom Home tries to update after a few seconds I get a message (an error occurred undefined) with a button bottom right of the page saying (report to Tom Tom anonymous) click on report and get a message (Thank you for reporting the error to Tom Tom. Tom Tom cannot respond to the report as it was sent anonymously. Report incident id 629663.


Home verson 2.3.2.92

using Tom Tom Go 530

[dhn]

You may also see a 'back' button at the bottom. If ou do, click it and often things proceed as normal.

What you're seeing is usually a glitch with TT servers. Try again later.
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David

[Mikeuk]

Thanks for the reply, only got Tom Tom unit yesterday and all was fine then.

Will try later

[Tom59]

I have just updated my TomTom on HOME and I got the same message. I went to make a coffee, then tried again and it worked. I have always found that doing anything using Home Is a complete pain. It can be very hit and miss. I even reported it to TomTom who said that it is a system fault that they are addressing.......don't hold your breath
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TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

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