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Subscription problem

 
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jugster
Occasional Visitor


Joined: Nov 30, 2006
Posts: 5

PostPosted: Mon Aug 11, 2008 10:01 pm    Post subject: Subscription problem Reply with quote

Hi

I have registered and subscribed to this site. I have used the speed camera database download once, but when I tried to download the updates today, the database is telling me I am not a subscriber? I have the receipt to prove that I am?

Can you help please?
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GPS_fan
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK

PostPosted: Mon Aug 11, 2008 10:12 pm    Post subject: Reply with quote

If you have details to hand, perhaps the best thing to do would be to send an e-mail to subscriptionsATpocketgpsworldDOTcom (replacing the AT with @ and DOT with .), giving details of your username, e-mail address associated with your username, date of subscription and PayPal transaction number.

This will enable somebody to look into this without divulging anything publicly in the forum.
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Andy
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jugster
Occasional Visitor


Joined: Nov 30, 2006
Posts: 5

PostPosted: Mon Aug 11, 2008 10:20 pm    Post subject: Reply with quote

Thanks Andy

Have done so

much obliged

Jugster
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14646
Location: Bradford, West Yorkshire

PostPosted: Tue Aug 12, 2008 9:10 am    Post subject: Reply with quote

hi jugster,

just had a quick look and you have 2 accounts:

jugster - no subscription
Jugster1 - 218 days left of subscription...

please log-in using the correct account. this is just one of many reasons why we do not allow multiple forum accounts!

i will now disable the 'jugster' account

MaFt
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