Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Can a staff member help please
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Can a staff member help please

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
View previous topic :: View next topic  
Author Message
jimbob1234
Occasional Visitor


Joined: Jul 10, 2008
Posts: 1

PostPosted: Wed Aug 06, 2008 5:38 pm    Post subject: Can a staff member help please Reply with quote

Hi i have just joined pocket gps world but for some reason the 19.00 payment has been take out two times can you please arrange a refund or tell me how to get this sorted

Jimbob1234 Sad
Back to top
View user's profile Send private message
PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Wed Aug 06, 2008 5:48 pm    Post subject: Reply with quote

Please send an email to subscriptions [at] pocketgpsworld.com with as much detail as possible. Someone will sort it out as soon as possible.
Back to top
View user's profile Send private message
Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Aug 06, 2008 6:26 pm    Post subject: Reply with quote

Just a note to say I have received and responded to your email.

In the case of NoChex, we have had a few occasions where subscribers appear to have paid twice but where we have only received a single payment.

In such cases there is little we can do personally, our account has been credited once only and so if payment has indeed been taken twice your best course of action is to raise the matter with your card provider and or NoChex via their shopper support help system.

I know this may sound as if we are washing our hands of the problem but as NoChex are the Merchant they will not discuss individual cases such as this with us, only the customer. On the odd occasion where we have received two payments in error it is much simpler as I can process an immediate refund of the overpayment. Sadly this is not the case here.

If we can be of any further help, use the email address as provided above to contact us.
_________________
Darren Griffin - Editor
Back to top
View user's profile Send private message Send e-mail Visit poster's website







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems? All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
19.103 (20 Oct 21)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping