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Subscribed but no registration/ login details!!

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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davidianjones
Occasional Visitor


Joined: Mar 08, 2007
Posts: 4

PostPosted: Tue Apr 22, 2008 11:41 pm    Post subject: Subscribed but no registration/ login details!! Reply with quote

I subscribed - paid Paypal - was never asked for a Nickname or password in the process, now when I try to download the camera files I am told I am not logged in and am asked for a nickname and password to do so but which I have never had or provided. The website is taking me around in circles but not providing a solution.
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PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Tue Apr 22, 2008 11:47 pm    Post subject: Reply with quote

Moved to Membership Sign Up Problems

Please send an email to subscriptions [at] pocketgpsworld.com with as much detail as possible. It's possible the payment hasn't activated the account. It happens occasionally and it quickly rectified. I assume you where logged in under this user name when you paid?
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Apr 23, 2008 7:55 am    Post subject: Reply with quote

David, our system does not need you to enter your user-name, as the you have to select the payment links from our site we track you that way.

I have checked your account and the subscription is showing as active and valid, let me know if you continue to have a problem?
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Darren Griffin - Editor
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