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ccfcib
Occasional Visitor
Joined: Apr 21, 2008
Posts: 1
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 Posted: Mon Apr 21, 2008 9:09 pm Post subject: Downloading maps to my GO300 |
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Hi i wonder if anyone can help me i've bought and downloaded a new UK and Ireland map but cannot get it to work on my TT.I bought a new memory card and have the old map on there but the new one will not work.When i ve tried putting it on there it says that it s on there on my computer but when i try it the TT just shuts down straight away.The times i have got it to stay on the map does nt show up
I ve tried ringing tomtom but they are nt much help and im at the end of my tether with the damm thing.
Any help would be greatly appreciated |
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D4VE
Lifetime Member
Joined: Aug 31, 2005
Posts: 207
Location: Hertfordshire
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| Posted: Mon Apr 21, 2008 9:14 pm Post subject: |
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Hi ccfcib and welcome to the forum,
Before anyone here can help we will need a bit more info, like:
What version firmware are you using on your GO300 and what version map are you trying to install?
Dave
_________________
iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit
PC Operating System: Windows 7 |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Tue Apr 22, 2008 1:00 pm Post subject: |
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| D4VE wrote: | Hi ccfcib and welcome to the forum,
Before anyone here can help we will need a bit more info, like:
What version firmware are you using on your GO300 and what version map are you trying to install?
Dave |
See Dave's "sig" at the bottom of his post for the info we need.
To find it, tap the signal strength bars on the screen and that will take you to another screen with a small box telling you the software version.
Tap THAT box and it will take you to another screen with lots more info, including the version of map that it WAS using (if you still have the old map on there).
To get the version number of the NEW map, you'll need to look at the TomTom website if you bought it recently, or "Home" should tell you too (I think).
We suspect you have just bought a v7 map and you are still running v6 software, and that will be your problem.
Let us know and if that's the problem, it can be sorted fairly easily.
Now, some more questions:
1. Can you be very clear about what exactly you have done with your SD cards?
2. Do you still have a working system with the old map?
3. Have you copied everything from an original card to a new card?
4. Do both work with the old map?
5. We are assuming you downloaded the map from TomTom, is that right?
6. Are you using TomTom Home v2? |
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D4VE
Lifetime Member
Joined: Aug 31, 2005
Posts: 207
Location: Hertfordshire
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| Posted: Tue Apr 22, 2008 6:25 pm Post subject: |
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Methinks his tether has been reached. 
But I thought as you Andy, v7 map with earlier firmware, TY for the explanation perhaps my reply confused him.
Dave
_________________
iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit
PC Operating System: Windows 7 |
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