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Help - TomTom has lost it's voice!

 
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epoch
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Joined: Jun 26, 2004
Posts: 36

PostPosted: Sun Apr 13, 2008 11:56 am    Post subject: Help - TomTom has lost it's voice! Reply with quote

Hi all

Updated my TT720 thru Home to v7.481 recently.

Used it for the first time yesterday since the update, only to discover it's now suffering from stage fright.

I don't get any vocal guidance at all, nor POI alerts.

Voice is enabled in Settings, but when I test a voice, I get nothing.

I do recall when I updated the TT, after the update I got a message in Home along the lines of 'you've installed new software, please restart your device'. So I did. Then when it reconnected to Home I got a message saying 'you've installed new software, please restart your device'. So I did. Then when I reconnected I got a message saying 'you've installed ......'. You get the picture. I gave up.

Thanks in advance for any help.
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Apr 13, 2008 12:06 pm    Post subject: Reply with quote

Paper Clip reset followed imediately by Change Preferences/ Restore Factory Defaults, now reset your Home location and POI warnings and it should be OK - Mike
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epoch
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Joined: Jun 26, 2004
Posts: 36

PostPosted: Sun Apr 13, 2008 12:08 pm    Post subject: Reply with quote

Hi, thanks for the swift reply.

Forgot to add - maps are on a SD (using the W&C Europe), so not the maps on the TT's memory. Will a reset still be the best option?

Cheers
Andrew
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mikealder
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Location: Blackpool , Lancs

PostPosted: Sun Apr 13, 2008 12:15 pm    Post subject: Reply with quote

It won't matter where the maps are, just reset and restore to factory, then set it up again - Mike
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epoch
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Joined: Jun 26, 2004
Posts: 36

PostPosted: Sun Apr 13, 2008 12:19 pm    Post subject: Reply with quote

Ok, thanks for your help!
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LT
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Joined: Nov 02, 2005
Posts: 76
Location: Lancashire

PostPosted: Mon Apr 14, 2008 7:43 pm    Post subject: Reply with quote

This has happened to me a few times, and simply turning the unit off, removing the SD card and putting the card in again and turning back on seem to bring the voice back.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Apr 14, 2008 9:06 pm    Post subject: Reply with quote

LT wrote:
This has happened to me a few times, and simply turning the unit off, removing the SD card and putting the card in again and turning back on seem to bring the voice back.


I think that does basically the same thing as a paperclip reset.
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