SOS from Canada! TT 910

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

Well - via Glasgow anyway! Smile

My father in law has just called from Toronto Canada, and says that his TomTom is not picking up a signal there. He says he has changed the preference settings from Europe to North America as i told him to, but he says that the unit has not found a satellite signal and not picking him up. I asked him how long he left it for and rekons about 20 minutes to 30 minutes which i would rekon is more than enough.

Can anyone help shed any light on this,as he's planning to drive across part of Canada and really could do with having the unit working for it.

Thanks

AstroBhoy

franb · Banned Joined: Aug 10, 2007 Posts: 244

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

mikealder · Posted: Tue Apr 01, 2008 4:51 pm Post subject:

Has he tried a reset using the button next to the power connection strip under the device? - this can often cure strange goings on - Mike

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

dhn · Posted: Tue Apr 01, 2008 5:36 pm Post subject:

Have him leave the unit on and near a window for an hour. Trust me, we DO get the satellite signals here. Smile

Toneloc427 · Posted: Tue Apr 01, 2008 6:04 pm Post subject:

As a last resort, try deleting the data in the "ephemeris" folder.

GerryC · Posted: Tue Apr 01, 2008 6:37 pm Post subject:

Worth checking if it can see the satellites but just hasn't got a lock yet. Tap the status bar area where the distances/sat strength bar is to get the status summary page. Then tap the big bar on the side (battery/no of satellites).

On this page, are any of the bar at the bottom grey at all? If so, at least it can see the satellites (they will need to be near the line near the top). If this is the case, leaving it for some time should provide enough data to lock to the signals.

If the signal strength is too low, he may need to move to a better position (outside with minimal high buildings around - basically a good clear view of the sky).
_________________
Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

thanks DHN toneloc and Gerry. He's out and about just now, so will no doubt call me in the wee small hours of the morning to find out if i've managed to find a way of fixing it for him! Laughing

Should hopefully get a fix through that lot of suggestions.

thanks

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

dhn · Posted: Tue Apr 01, 2008 6:59 pm Post subject:

Andy_P · Posted: Tue Apr 01, 2008 9:00 pm Post subject:

astrobhoy · Occasional Visitor Joined: Nov 30, 2004 Posts: 24

oh well folks - looks like patience eventually paid off. He said that he was driving down the road, and all of a sudden the Tom Tom voice spriung into action!! (probably saying something like "your on the wrong side of the road you stupid Censored

")

Anyways, thanks for all the help and advice on his behalf - the forum really came to my help when we first tested his sat nat in Florida last year and i hadn't changed the settings! Rolling Eyes

cheers

	PocketGPS
	Web