TomTom to stop selling Navigator software on CDs?

Captain_Eric · Occasional Visitor Joined: Aug 03, 2006 Posts: 51

A RUMOR:

Yesterday, a TomTom help line representative, based in the US, not in TomTom's European brain center, told me some bad news (at least in my view).

He said, TomTom will never again offer Navigator software in a retail box (with an enclosed CD) for customer installation. This means "Version 7."

Instead, TomTom will market all future cellphone/PDA based Navigator products only via the handset manufacturer. In other words, if you want TomTom, it has to be pre-installed on the device by the manufacturer.

Why did they do this? The rep told me that currently the huge number of problems with installs on unsupported devices was causing too much customer dissatisfaction and too much time spent for TomTom.

I'm shocked and disappointed if the RUMOR is true. But, I also can understand it.

Can anyone offer more firm insight?

xda · Posted: Tue Dec 04, 2007 11:35 pm Post subject:

I would imagine it has more to due with software piracy. By not making it available on CD will go a long way to preventing copies appearing on the newsgroups and torrent sites.

With the latest version 7 updating and installing new software and maps is now done via Home 2 making it more difficult and giving TomTom more control on what you install.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

MarkHewitt · Posted: Wed Dec 05, 2007 8:07 am Post subject:

So those of us who have a slightly unusual (yet fully compatible) device will be prevented from using TomTom? Great! At least they aren't the only sat nav software house out there.

xda · Posted: Wed Dec 05, 2007 11:50 am Post subject:

I don't know but with the V7 maps and software updating etc. is all done through Home 2. Also there is no registration code included as that is also handled by Home 2 it automatically logs you in to the TomTom site when you connect the device to the PC.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

MarkHewitt · Posted: Wed Dec 05, 2007 11:58 am Post subject:

Darren · Posted: Wed Dec 05, 2007 1:36 pm Post subject:

I wouldn't get too worked up about this, it's pure speculation.
_________________
Darren Griffin

Captain_Eric · Occasional Visitor Joined: Aug 03, 2006 Posts: 51

Darren · Posted: Wed Dec 05, 2007 2:00 pm Post subject:

Captain_Eric · Occasional Visitor Joined: Aug 03, 2006 Posts: 51

I'm really don't want to get into a big fight over this!

I was just looking for independent confirmation (or not) and thought you guys might help.

No need to bash the messenger: he seemed quite knowledgable and sincere.

Darren · Posted: Wed Dec 05, 2007 6:23 pm Post subject:

Sorry, I wasn't trying to bash the messenger. Perhaps I'm too cynical n my old age but it is not the first time rumours such as this have emanated from TT Support which have transpired to be baseless.
_________________
Darren Griffin

Darren · Posted: Wed Dec 05, 2007 7:15 pm Post subject:

xda · Posted: Thu Dec 06, 2007 6:42 am Post subject:

MikeM132 · Posted: Wed Jan 16, 2008 1:03 pm Post subject: No more TTN?

While it would be less convenient for me to use a standalone TT unit in the future as opposed to my all-in-one phone/pda/nav unit (HTC Apache), I would miss the functionality of "navigate to contact". I use that all the time, and have not seen the ability to import contacts into a "regular" Tom Tom unit.

xda · Posted: Wed Jan 16, 2008 3:54 pm Post subject:

The Go 720 has the ability to import your phone numbers from your mobile phone via it's bluetooth connection but they are only used to enable the Go to make phone calls and are not available via a menu option to navigate too.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

Captain_Eric · Occasional Visitor Joined: Aug 03, 2006 Posts: 51

Seems it's not a rumour any longer.

Based on this video from TomTom headquarters in Amsterdam, TomTom Navigator 7 (sold individually for Pocket PC) is dead.

Instead, they will offer it through HTC. I assume that means either preinstalled or "tuned" to a particular device, and sold via HTC, not all bad.

http://www.vimeo.com/649472

It's a very interesting video on High Definition Traffic by the way.

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