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520 showing actual position of vehicle about 100 yards out
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shadamehr
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Joined: Apr 25, 2006
Posts: 507

PostPosted: Wed Feb 27, 2008 10:51 pm    Post subject: Reply with quote

technik wrote:
I had the same problem as everyone here just tonight.
My 720 was fine driving home from work, but was way off track for half my journey in Warwickshire this evening.


Me too yet again tonight, in an EXACT re-run of the route and what happened to me exactly six days ago this very time of night last week, as per my thread here:

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=64644&postdays=0&postorder=asc&start=15

This is taking the peace now...
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Philgo
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Joined: Jan 02, 2008
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PostPosted: Wed Feb 27, 2008 11:24 pm    Post subject: Reply with quote

Has anyone with this problem actually contacted TomTom, you never know they may know something.
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shadamehr
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PostPosted: Wed Feb 27, 2008 11:29 pm    Post subject: Reply with quote

Philgo wrote:
Has anyone with this problem actually contacted TomTom, you never know they may know something.


Oh rest assured... given this happening again now, it's the first order of the day for tomorrow, and I will be calling on the phone, not mailing them!
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Philgo
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PostPosted: Thu Feb 28, 2008 12:17 am    Post subject: Reply with quote

It's happening in America too http://www.tomtomforums.com/showthread.php?t=7650
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DeLorean
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Joined: Feb 27, 2006
Posts: 313
Location: United Kingdom

PostPosted: Thu Feb 28, 2008 12:34 am    Post subject: Reply with quote

Removing QuickGPSfix seems to have cured the problem for me Very Happy

I did have another strange occurrence today however.
My TT910 got stuck in a weird cycle.
It locked onto 6~7 satellites for a split second, then lost them for a split second and continued to cycle like this continually.

I was in Basingstoke when this happened, but my TomTom displayed me as being in Warwick Shocked

A few prods of the reset button cured the problem.

Strange Confused

Is this anything to worry about?

Could it be related to the QuickGPSfix issue?
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ronvking
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Joined: Feb 27, 2008
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PostPosted: Thu Feb 28, 2008 1:10 am    Post subject: Reply with quote

I'm not too sure that it can be a problem with the QuickGPSfix file because if I read my manual and Home files correctly all it does is tell the GPS where the sat's should be so that the GPS chip knows which sat's to look at and get the fix that little bit quicker. Once the signal is received from the sat it also tells the GPS its location and therefore the QuickGPSfix file is made redundant.
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shadamehr
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PostPosted: Thu Feb 28, 2008 3:50 pm    Post subject: Reply with quote

ronvking wrote:
I'm not too sure that it can be a problem with the QuickGPSfix file because if I read my manual and Home files correctly all it does is tell the GPS where the sat's should be so that the GPS chip knows which sat's to look at and get the fix that little bit quicker. Once the signal is received from the sat it also tells the GPS its location and therefore the QuickGPSfix file is made redundant.


Well I can add little to help with this, as all that TomTom did in order to resolve it was tell me to to take it back for an exchange, which I did, and now have.

So no info from TomTom on WHY it was doing this.

They did seem very quick to sort an exchange out though, strangely!
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DeLorean
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PostPosted: Thu Feb 28, 2008 5:13 pm    Post subject: Reply with quote

Hopefully someone will get response from the TomTom regarding this issue and clear up the mystery Very Happy

Also, if someone (in the know) could enlighten us on the full mechanics of the QuickGPSfix, this may (of may not) rule out the QuickGPSfix.

Let’s watch and see Wink
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Philgo
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PostPosted: Thu Feb 28, 2008 7:52 pm    Post subject: Reply with quote

Just spoken to someone who is knowledgeable about these things. He is pretty certain that the ephemeris adjusts for the distortion of the satellites orbits due to atmospheric changes. He said that if the satellitte is 100 metres higher or lower than expected it can give a inaccurate reading. Of course it also has the effect of finding the sattelites quicker.

He doubts that Tomtom compile the settings themselves but would get them from NASA, they could however, put the info into the files to download and it would easily be possible for them to make a mistake in this process.
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Trevor1234
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PostPosted: Thu Feb 28, 2008 9:42 pm    Post subject: Reply with quote

Hi Folks
All these theory’s are all very interesting but the fact remains that not everyone appears to be affected by this problem. We are all using the same satellites so why are certain users Zapped and others unscathed. It’s all very puzzling.
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Nigel42
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PostPosted: Thu Feb 28, 2008 10:02 pm    Post subject: Reply with quote

Hi

6.20pm (GMT) 28/02/08 and my 720 went haywire ( as on previous occasions) In the Tooting london area.

This is not the 1st time!

I have had my TT720 for nearly a year so it dosnt need exchanging!!!!

Tom Tom MUST know what is going on, but wont admit it!!
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dhn
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PostPosted: Thu Feb 28, 2008 10:14 pm    Post subject: Reply with quote

Trevor1234 wrote:
Hi Folks
All these theory’s are all very interesting but the fact remains that not everyone appears to be affected by this problem. We are all using the same satellites so why are certain users Zapped and others unscathed. It’s all very puzzling.


Well......while we are all using the same satellites, two things come to mind: 1) we are all in different locations around the globe (well, Europe & NA, mainly) so maybe the impact of the satellite signal differes from user to user at any given point in time and 2) not everybody locks into the same number of satellites at a given point in time, so that may have an effect and for the 3rd of my two reasons Laughing maybe the faulty gps data, if there is, affects just some of the satellites that people lock into and the errors screw up the users' location while others are not locked into the faulty satellite(s) so they don't get the problem.

I've run outta reasons ......... Smile
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shadamehr
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PostPosted: Thu Feb 28, 2008 10:44 pm    Post subject: Reply with quote

@ DennisN...

Edit... deleted. Thought it best to flag this up in a PM instead.


Last edited by shadamehr on Thu Feb 28, 2008 10:46 pm; edited 1 time in total
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technik
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Joined: Mar 18, 2004
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Location: Midlands UK

PostPosted: Thu Feb 28, 2008 10:45 pm    Post subject: Reply with quote

Maybe there is an intermittent fault with all our TT520/720 units?

Is this fault only showing on people that have had their 520/720 for at least a few months?
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Feb 28, 2008 10:51 pm    Post subject: Reply with quote

Is everyone that is experiancing this fault using TomTom Home to download the Quick GPS data? - the reason I ask is that I do not do this with my devices and I have not experianced the fault at all. - Mike
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