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portman
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Joined: Nov 10, 2005
Posts: 435
Location: Dorset
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 Posted: Wed Feb 06, 2008 11:02 am Post subject: |
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Am i right in thinking that you can only use the latest map guarantee once? Not good if you have only just updated from 705 to 710.
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Samsung Mega
Tomtom 500
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Wed Feb 06, 2008 11:08 am Post subject: |
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Good question.
BUT another good question would be "Did ANYBODY actually manage to use Latest Map Guarantee", because I don't know anyone who DID - all the new maps I heard of were either reluctantly provided to the people who complained persistently (like me) or people who simply clicked on "Update my GO". Not a single report of somebody who clicked on Use Latest Map Guarantee and actually got a new map from it!
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 06, 2008 11:11 am Post subject: |
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| portman wrote: | | Am i right in thinking that you can only use the latest map guarantee once? |
I would say not...
The IMPLICATION is that you should have access to the most up-to-date maps available at a point 30 days after you purchased your hardware (or first used it, or whatever).
However, this is TomTom we're talking about, so whether this is physically possible to achieve is debatable, whether due to TomTom maybe having carefully written the terms and conditions to dis-allow it, or (more likely) that they simply haven't thought about it, so the systems aren't in place to do it without a struggle.
****EDIT*** Ignore me! See below...
Last edited by Andy_P on Wed Feb 06, 2008 11:33 am; edited 1 time in total |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Wed Feb 06, 2008 11:27 am Post subject: |
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So somebody who bought a 520/720 last week with v705 map, used Latest Map Guarantee last Friday to get v710 and today can use it again to get v715.
 How do you get these things to fall over and roll around?
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 06, 2008 11:32 am Post subject: |
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NO I WAS ENTIRELY WRONG!! 
I've just checked. According to THIS PAGE on the TomTom website:
| Quote: | Latest map guarantee means that if a newer map is released during 30 days from when you first start using your device, you’re entitled to one free map download.
You can check as often as you wish during your 30 day guarantee to see if a newer map has been released. |
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portman
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Joined: Nov 10, 2005
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Location: Dorset
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| Posted: Wed Feb 06, 2008 11:34 am Post subject: |
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Latest map Guarantee worked for me!! Do i get a prize!!!???
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Wed Feb 06, 2008 11:39 am Post subject: |
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| portman wrote: | | Latest map Guarantee worked for me!! Do i get a prize!!!??? |
Yes. Just hold your hand on top of your head 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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MarkTheCabby
Occasional Visitor
Joined: Apr 26, 2005
Posts: 12
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| Posted: Wed Feb 06, 2008 11:49 am Post subject: |
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Guys can i have some help please?
I have a 920t and i'm able to use the latest map guarantee to download the new map but when it comes to installing tomtom home tells me not enough room on my device?
What do i do please????? |
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Tim Buxton
Pocket GPS Moderator
Joined: 14/09/2002 20:56:18
Posts: 5231
Location: Surrey, United Kingdom
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| Posted: Wed Feb 06, 2008 11:53 am Post subject: |
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| MarkTheCabby wrote: | Guys can i have some help please?
I have a 920t and i'm able to use the latest map guarantee to download the new map but when it comes to installing tomtom home tells me not enough room on my device?
What do i do please????? |
Make a FULL BACKUP of your device if you haven't already done, so, then copy the existing W&CE map to your computer (double backup, if you like) and then remove it from the device. Finally, copy your new one over.
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 06, 2008 11:56 am Post subject: |
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I thought the later versions of Home actually guided you through your options... maybe it's got messed up in Home v2.2..
Basically you will need to remove the old map first, you can do that in Home ("Remove items from your device"), but it is ESSENTIAL you do a backup first in case anything goes wrong.
You can also do that in Home, but we always strongly suggest you do it with Windows Explorer instead. See #1 in the FAQs topic in the "stickies" at the top of this forum section for instructions.
There is also a page on the TT website about making room by deleting old maps http://www.tomtom.com/support/index.php?Language=1&query=space&FID=6953
P.S. Sorry Tim, I'm being lazy and not checking for overlapping posts before I "submit" today |
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john877
Lifetime Member
Joined: Mar 16, 2007
Posts: 468
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| Posted: Wed Feb 06, 2008 12:04 pm Post subject: |
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Latest map guarantee worked for me !!! I had 7.05 on the sat nav checked the latest map guarantee and bingo the 7.15 map were there to download although it did say £39 !!! I downloaded onto my device free of charge  just glad I waited |
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Infama
Regular Visitor
Joined: Jul 19, 2007
Posts: 172
Location: Switzerland
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| Posted: Wed Feb 06, 2008 12:28 pm Post subject: |
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| john877 wrote: | | Latest map guarantee worked for me !!! I had 7.05 on the sat nav checked the latest map guarantee and bingo the 7.15 map were there to download although it did say £39 !!! I downloaded onto my device free of charge just glad I waited |
Can you check these coordinates on the new map?
N 53.49326, W 2.95075 (Switch Island near Aintree).
I want to see if the report of this error that TT acknowledged made it into the latest maps. It was a TeleAtlas error that is quite bizarre, as it was correct in the version 6.60 map but reverted to the old state in version 7 maps. The massive circular interchange was changed in 2006 to have a bisecting through road.
Read this thread to see what the correct configuration should be:
http://www.yournav.com/forum/index.php?showtopic=10913 |
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Neural
Occasional Visitor
Joined: Jan 14, 2008
Posts: 6
Location: London
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| Posted: Wed Feb 06, 2008 2:40 pm Post subject: |
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Chaps,
I tried to use the 'Latest Map Guarantee' to update my Western and Central European map from 7.10 to 7.15, but received the message that I already had the latest map.
Contacted TomTom, they told me that they are having 'issues' with the map server, and that I had to send them a copy of proof of purchase to get my upgrade.
I have done this and now await for my account to be updated so I can finally download my new map 
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TomTom 920(T)
Application Ver 8.010
Maps: Western & Central Europe 715.1703
North America 710.1576 |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Wed Feb 06, 2008 3:01 pm Post subject: |
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| DennisN wrote: | | portman wrote: | | Latest map Guarantee worked for me!! Do i get a prize!!!??? |
Yes. Just hold your hand on top of your head |
I've got both hands on top of my head, Dennis, so I'll remind you very quietly that Latest Map Guarantee worked for me too, then make a hasty exit.
And I've already had my prize! 
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21 |
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CHEDS
Regular Visitor
Joined: Feb 25, 2005
Posts: 75
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| Posted: Wed Feb 06, 2008 5:23 pm Post subject: |
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Nice one tomtom I got my 920t on 27th dec with v710 now my maps out of date   |
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