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chrisn5004
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Joined: Jan 28, 2008
Posts: 17
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 Posted: Tue Jan 29, 2008 1:10 pm Post subject: help !! |
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ive downloaded and installed the latest gb map v710 on my go300 and updated the software and i get an error message when i switch from my old map to the new one " unable to store map settings : file access error" but the map appears to work.... UNTIL i switch it off then back on again the go seems to lock on a screen which says in top right of window "welcome to go300" i then have to use tthome to reset back to my original v562.0 map and everything then works as normal, ANY and ALL help would be very much appreciated
chris |
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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chrisn5004
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Joined: Jan 28, 2008
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| Posted: Tue Jan 29, 2008 9:03 pm Post subject: didnt work |
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| ive tried the clear flash utility and it didnt work i still get the "unable to store map settings : file access error" coming up, ive deleted and re-added the 710 map and still the same problem any further suggestions/ideas please |
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Tue Jan 29, 2008 9:13 pm Post subject: |
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A complete guess would be to check the CurrentMap.dat File in the Root of the Card.
See if it is Read only. If it is Un-tick the Attribute.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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chrisn5004
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| Posted: Tue Jan 29, 2008 9:38 pm Post subject: oldboy |
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| thanks ive tried to find the file you suggested and cant.... any ideas please |
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Tue Jan 29, 2008 9:41 pm Post subject: |
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It's in the same place as the data.chk, ttsystem and splash bitmap files.
Not in the Map Folder.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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chrisn5004
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Joined: Jan 28, 2008
Posts: 17
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| Posted: Wed Jan 30, 2008 9:30 am Post subject: thanks |
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none of the above solutions have worked so i still have the problem, if i use operate my device in tthome the map works fine its only when i disconnect from the pc that the problem occurs, occasionally the map will work but if i try to input a destination it locks while trying to calculate the route, im baffled has anyone any ideas
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Jan 30, 2008 11:55 am Post subject: Re: thanks |
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| chrisn5004 wrote: | none of the above solutions have worked so i still have the problem, if i use operate my device in tthome the map works fine its only when i disconnect from the pc that the problem occurs, occasionally the map will work but if i try to input a destination it locks while trying to calculate the route, im baffled has anyone any ideas
thanks |
1. Did you ever find the file Oldboy asked about? You don't say if you were looking in the wrong place or if it is really not there.
2. With those symptoms it sounds to me like you could be short on space on your SD card. The Go300 uses the card as spare "buffer memory" while working out routes. I don't know exactly how much it needs, but certainly a few MB I'd have thought. |
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chrisn5004
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Joined: Jan 28, 2008
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| Posted: Wed Jan 30, 2008 12:25 pm Post subject: thanks |
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| no i never did find the file (or files) i put the 2gb card in a reader and did a search all that came up was a 1k filename with a cd icon ?? the card has about 900mb free so should be plenty |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Jan 30, 2008 12:33 pm Post subject: Re: thanks |
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| chrisn5004 wrote: | | no i never did find the file (or files) i put the 2gb card in a reader and did a search all that came up was a 1k filename with a cd icon ?? |
And?... Sorry to hassle you, but the name of that file was??
Oldboy obviously had an idea as to what your problem might be, and it refers to the "CurrentMap.dat" file.
It doesn't matter at all what icon your PC chooses to give it, it's not a file designed for use by Windows anyway (the TT uses Linux), and MY "CurrentMap.dat" file is also 1k in size.
Give Oldboy a chance to help and he will.... |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Wed Jan 30, 2008 2:39 pm Post subject: |
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Sorry for delay in getting back. Internet problems since yesterday evening. 
The CurrentMap.dat File is one of the files that holds the data as to which is the Map currently in use. 
If, when you change Maps, the Device is unable to write to this File, or any other file, you might be able to use the Map for the current session, but subsequent starts will read the File and come up with a different Map.
As I said in my first reply - it's purely an educated guess.
You seem to have more than one problem if it freezes up while calculating.
After using the Clear Flash Utility, did you immediately use the Option to Reset to Factory Settings? Last page of Change Preferences.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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chrisn5004
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Joined: Jan 28, 2008
Posts: 17
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| Posted: Thu Jan 31, 2008 8:26 am Post subject: dat file |
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| oldboy, no i didnt reset to factory, i will redo everything and then try that but will resetting to factory get rid of all my poi's voices and other maps on the card ? |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Thu Jan 31, 2008 9:48 am Post subject: |
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The only things you will lose are your settings, which will have to be redone.
It doesn't remove any custom install files.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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tenorplayer
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Joined: Aug 20, 2006
Posts: 69
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| Posted: Thu Jan 31, 2008 12:59 pm Post subject: |
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Had same prob with my 910, tomtom said to do the following procedure , which worked fine
Connect your TomTom device to your computer.
Click Start /My Computer and then right-click the removable drive called TomTom.
Click Properties.
Select the Tools tab.
Under Error checking click Check Now...
Tick both boxes and then click Start.
The utility checks the device's memory and fixes possible errors.
This may take several minutes (a GO 910 may take up to an hour).
Once the Disk Check is finished, the File Access Error should be resolv |
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chrisn5004
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Joined: Jan 28, 2008
Posts: 17
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| Posted: Thu Jan 31, 2008 3:27 pm Post subject: wahooo !!!! |
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many many thanks tenorplayer that worked a treat.... all ive got to do now is get the postcode file.
thanks again and also to those who contributed to post much appreciated |
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