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Little TomTom problem

 
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eddiehere
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Joined: Dec 31, 2007
Posts: 3
Location: West Wales

PostPosted: Mon Jan 28, 2008 9:44 am    Post subject: Little TomTom problem Reply with quote

Hello all, this is probably a silly question with a simple answer but here goes. My tomtom 1XL, new at Xmas, will now only switch on when connect to a external power source. Have had it on charge but makes no difference. Any suggestions please. Thanks,Eddie.
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Jan 28, 2008 11:05 am    Post subject: Reply with quote

Does it power off immediately external power is removed? How old is it? What charger(s) do you have 12v and 240v or just the car one?
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eddiehere
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Joined: Dec 31, 2007
Posts: 3
Location: West Wales

PostPosted: Mon Jan 28, 2008 2:21 pm    Post subject: Reply with quote

Hi Darren, Thanks for your quick reply. I have now resolved the problem. I simply removed the card and replaced it and hey presto, it switched on. I do only have the car charger, and the PC at the moment but intend to get a mains one . Why I didn't think to try that a week ago I dont know,put it down to age. Cheers, eddie.
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Oldboy
Pocket GPS Moderator
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Mon Jan 28, 2008 6:35 pm    Post subject: Reply with quote

This is TomToms answer to the problem:
http://www.tomtom.com/support/index.php?FID=6965&Lid=1

Also have a look at This Topic.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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eddiehere
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Joined: Dec 31, 2007
Posts: 3
Location: West Wales

PostPosted: Tue Jan 29, 2008 10:11 am    Post subject: Reply with quote

Hello again, Thanks for that link Richard, interesting. I have just tried switching it on again and blow me it's refused again. So, the problem is still there and thinking about it it did start after I downloaded updates from TT home. Looks like I need to do a reset as mentioned in your link.
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