Replacement 920 New Problem

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

Hi All,

I returned my 920 this morning due to problems using hands free on my phone Sony K800i. Sometimes it would lock up the unit aftert a call, or refuse to give any audio (Directions) after the call had ended unless you turned the unit off then back on again.

So I have a new unit and so far it appears ok. However when I imported my phonebook it has put all the entries in Surname first, which I do not want, plus the previous unit did not do this it duplicated them as they are in my phone. Does anyone know of a work around, only I have 780 entries and I don't want to change them all manually.

Incidentely, the entries no longer have "H" " M"
by them to signify Home or Mobile they have little pictures which is better for Work, Home , Mobile etc.

All replies welcome,

SDM197.

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

Hi Guys,

I see a number of you have looked at my post, is there nobody else with this problem?

The strange thing is the previous unit did not perform in this way, I am wondering whether this is an older or newer system. It now uses icons by the numbers to indicate whether they are Home, or office numbers which is an improvement. However I feel that the phonebook being Surname first is a backward step (For me anyway) especially as they are not like this in my phone anyway.

Again any advice on this very welcome,

SDM197

if1977 · Posted: Mon Jan 28, 2008 4:49 pm Post subject:

This is just an idea!!

Try connecting your 920 to your computer then run home and then Operate My GO and then click on Phone Connection Settings and then click on (More Info) and make sure you are on version 14 as this is the latest version and might help you, not guaranteed though, just an idea to check this.[/b]
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DennisN · Posted: Mon Jan 28, 2008 6:07 pm Post subject:

I would guess that this has to be something to do with your phone, e.g. the way you enter and store details. My 920 doesn't show any icons and phone numbers appear in exactly the way I enter them - simple, no categories or extra numbers for home, work etc, my phone doesn't do it. So Joe Bloggs appears between Harry and Kitchen, whereas if I enter him in my phonebook as Bloggs, Joe, he comes after A.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

I thank you both for your replies,

What is bugging me most is that the faulty 920 I returned to the shop was used in exactly the same way yet produced totally diffferent results!

I asked the 920 to retrieve the numbers from my phone, sure enough it did but with the Surname first with the icons to signify Home, Work etc. Whereas before there were no icons but the format was i.e. Harry Smith /M, Harry Smith/H, for mobile and home options.

I was hoping that someone may have found a fix for this, but I suppose it still is a relatively new unit.

I am now trying to import the phonebook using the settings on my phone to "Last Name First" hopefully this will reverse them on the Tom Tom so I would hopefully end up with the Christian name first, heres hoping anyway!

SDM197

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

Hi All,

Nope did not make a scrap of difference! Still copied the surname first....Mmmm

SDM197

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

DennisN · Posted: Mon Jan 28, 2008 8:09 pm Post subject:

Just curiosity (I have no idea how to help) ...

Are you wanting to display
Adam Bloggs
Adam Smith
Adam Wilson
Brian Bloggs
Brian Smith
Brian Wilson

OR ...

Adam Bloggs
Brian Bloggs
Adam Smith
Brian Smith
Adam Wilson
Brian Wilson

That is, first name or surname sequence?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

sdm197 · Lifetime Member Joined: Dec 06, 2004 Posts: 227

DennisN,

First Name sequence, like they appear on my phone

Arthur Smith
Brian Blessed
Charlie Whiting
David Charles
Edward Fox........

Cheers

SDM197

DennisN · Posted: Mon Jan 28, 2008 11:24 pm Post subject:

Oh. I thought maybe your phone has different fields for entry of first and last name (cos' mine doesn't).
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

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