Map download problems TomTom GO300

DennisN · Posted: Wed Jan 09, 2008 2:22 pm Post subject:

Please forgive me and humour an old pensioner.

Have you perhaps got the v710 map already installed and in use maybe?

Tap bottom right

Then tap the box saying Version

To give you a screen on which it shows software and map versions

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

One other thing to have a look for, have you a MapName-7.meta.dct File in the new Map Folder?

I've got United_Kingdom_and_Republic_of_Ireland-8.meta.dct (not 7) in the new Map folder.

Checked map and it's still the old version in use.

Both Maps are on the device (used HOME to check). [/img]

if1977 · Posted: Wed Jan 09, 2008 2:42 pm Post subject:

Could you then check the (Items on my computer) and tell me the version number of the 2 maps there.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

Just used Explorer to look at files on device - in the root there's a file Great_Britain-24a02c86.mds, but there's not one similar for United_Kingdom_and_Republic_of_Ireland - would this cause the problem?

if1977 · Posted: Wed Jan 09, 2008 2:56 pm Post subject: Re: Maps

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

if1977 · Posted: Wed Jan 09, 2008 3:16 pm Post subject:

I am getting lost with my own questions here. What i am trying to determine is that i have 2 maps on my computer. these are

1: Great Britain and the Republic of Ireland

Detailed map of Great Britain and the Republic of Ireland. Includes
Wales, Sco... More info...

2: United Kingdom And Republic Of Ireland

More info...

I have both of these on my computer in TT Home under the Maps. The first one has the little picture of a map which you have but i also have the second one in the root of my TomTom also. Both of them are version 710 and thats why i think you somehow dont have it downloaded. Hope this makes sence. Confused

_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

philpugh · Posted: Wed Jan 09, 2008 3:31 pm Post subject: Re: Maps

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

I'm even more confued...

I've only got one map (UK&I) on my computer. The GB Map was already installed on my TomTom when I bought it 18 months ago and I haven't got that one copied onto my PC, although it's still on my original SD card that I'm not using now (had to buy a new one to fit the new map onto!).

According to Explorer, on my PC I have got a folder called "GreatBritainandtheRepublicofIreland" which contains (amongst other things" a file called "United_Kingdom_and_Republic_of_Ireland.zip" - this is new UK&I map that I have just bought from TomTom. This is the map that HOME says in installed on my TomTom (with the original GB map as well) but I can't switch to using TomTom preferences - preferences only shows the original GB map available to switch to.

Hope I haven't confused anyone so far!!

if1977 · Posted: Wed Jan 09, 2008 3:35 pm Post subject:

I think the new map has overwrote the old one. As Dennis said earlier hap you tried tapping the screen at thesignal strengh bar and then tapping the version 7.xxx and looking at the 5th line down where it lists your map with the version number. What is the version number you see.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

if1977 · Posted: Wed Jan 09, 2008 3:40 pm Post subject:

On my last post what is the version number of your map and also what app are you running.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

Limehouse · Occasional Visitor Joined: Jan 07, 2008 Posts: 21

if1977 · Posted: Wed Jan 09, 2008 3:46 pm Post subject:

That is your problem. In order to install a v710 map you have to be running a v7.xx application. Do an update and install the latest version then your map should upload ok. Rolling Eyes

_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

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