First aid and Other guides now available

GerryC

Like many who upgraded to Navcore 7, I've been missing the guides and contacted TomTom getting the same results as others here. In the last 10 or so days though, they have been made available on the same page as the missing HelpMe POIs. Very Happy

http://www.tomtom.com/support/index.php?FID=7892&Lid=1

Just download the zip file, extract all the files and copy the new helpme folder to the root of the TomTom. The icons don't look that different but they now work. Confused

_________________
Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount

mikealder · Posted: Sun Dec 23, 2007 8:11 pm Post subject:

Nice one and not before time, thanks for letting us know - Mike

Andy_P · Posted: Sun Dec 23, 2007 9:57 pm Post subject:

Good news!

I notice they are still saying "On a small number of TomTom GO 720/520 and ONE 3rd Edition, some Help me! destinations for the UK and Ireland are missing..."

Make that all of them? Laughing

dhn · Posted: Mon Dec 24, 2007 12:48 am Post subject:

I noticed on the link that it also said it works only with the 7.05 map version. Aren't you Brits up to a 7.10, version?

Maybe it means the map must be a minimum of 7.05 level?

Snudge · Posted: Mon Dec 24, 2007 2:04 am Post subject:

Andy_P · Posted: Mon Dec 24, 2007 5:29 pm Post subject:

I know people with v6 maps where these add-on POIs have worked fine too.

Scotty-uk · Posted: Mon Dec 24, 2007 11:02 pm Post subject:

I just dropped this on my 910 and now I can't see Help at all. Confused

To be honest I did put Tripmaster back on yesterday and I couldn't swear to the Help feature being there but i'm 99% sure it was.

A reset (ping underneath) hasn't helped.

Any idea?

p.s. I'm on the most up to date versions of Home, maps and the application.

Scotty-uk · Posted: Tue Dec 25, 2007 12:18 am Post subject:

Removing Tripmaster solves it.

Any way of having both help and Tripmaster?

COLINRG · Regular Visitor Joined: Mar 02, 2005 Posts: 91

Scotty-uk · Posted: Tue Dec 25, 2007 8:41 am Post subject:

GerryC - thanks for letting us know.

When I complained originally they said :

"Thank you for contacting TomTom Customer Support.

We are aware of the confusion caused by the incorrect manual, and we apologise for this unfortunate situation.
We do not currently have a date for the release of the Help Files, all we know is they'll arrive via HOME automatically when available.

With Best Regards

The TomTom Customer Support Team"

So much for TomTom Home Confused

washman · Regular Visitor Joined: Mar 30, 2006 Posts: 75

Hi

I have been given TOMTOM 1XL UK& IRL with version 6 for christmas . But can not find the "Help Me " option , is it on this version .

Thanks Mike

mikealder · Posted: Tue Dec 25, 2007 12:42 pm Post subject:

Mike, for the HelpMe function to be on your device you need to uprade it to version 7 software, put TomTom Home on the PC and give it an Internet connection. Follow the icons for check for updates etc, this will download version 7 for your unit.
For the HelpMe files see the first post in this thread - Mike

washman · Regular Visitor Joined: Mar 30, 2006 Posts: 75

Hi

Thanks for help have now updated to version 7 .

Merry Christmas to you

Mike

BrianI · Posted: Wed Dec 26, 2007 7:18 pm Post subject:

I have recently upgraded to app 7.162, on my TT500, which gives me the option of finding nearest doctor, pharmacy etc. However, the nearest ones are all in southern Ireland. Where can I get the data from for the UK. I have map UK and IE plus major roads of Europe v660.1219
Brian

pcaouolte

You can download them here:

http://www.tomtom.com/support/index.php?FID=7892&Lid=1

Tomtom say they won't work with your version of the map but they are not always correct in what they say Wink

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