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file access error unable to save preferrences

 
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gahooduk
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PostPosted: Mon Dec 10, 2007 7:50 pm    Post subject: file access error unable to save preferrences Reply with quote

Tomtom go 710 , newbie to tomtom never conected to internet before....used home 2.1 now get a report when changing say a Voice..."unable to save preferences File Acess error....what am idoing wrong..or done wrong


internal memory status say 61 memory 28 free, the sd ca rds got 4mb free th
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Oldboy
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PostPosted: Mon Dec 10, 2007 8:00 pm    Post subject: Reply with quote

It could be 1 of 2 things.

The Write Protect Switch on the side of the Card is on.

Or the File itself is Write Protected. Look at MapSetting.cfg in the Map Folder.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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gahooduk
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PostPosted: Mon Dec 10, 2007 8:22 pm    Post subject: error on save Reply with quote

the mapsetting.cfg file is not read only just says archive, moved the switch on the side of the sd and no different

just to be sure should the switch be pushed to the top or push to the bottom

on the sd card
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Oldboy
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PostPosted: Mon Dec 10, 2007 11:45 pm    Post subject: Reply with quote

Try using Reset Factory Settings in Change Preferences. NB. It will lose your settings, Favourites, etc.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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gahooduk
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PostPosted: Tue Dec 11, 2007 12:01 am    Post subject: error on save Reply with quote

all that done is told me to enter product key for map in Home2.1.....and guess waht...do you think i can find it would i get the access to file error if the map product code was not correctly entered?

ffavourites saved home ok but comes up with the same error cannot save settings

perhaps iwill buy a new SD card and see if it that the problem
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gahooduk
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PostPosted: Fri Dec 14, 2007 12:40 am    Post subject: save error file access Reply with quote

still no change, tried new sd card, tried re-seting all tomtom mapfile to read

any one elsa had this problem,after home2 upload when i try to change a voice and or on start up i get file acces error unable to save settings, and full language request every time i start up then error message

what file is the language settings save to?
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gahooduk
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PostPosted: Fri Dec 14, 2007 8:54 pm    Post subject: save error file access Reply with quote

solved

seems that the flash memory was full, found the answer on the tomtom web site

small program downloaded from web site cleared thge falsh memory

problem solved
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