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Help!!! No maps found.

 
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Tony589
Occasional Visitor


Joined: Dec 14, 2007
Posts: 2

PostPosted: Fri Dec 14, 2007 10:36 pm    Post subject: Help!!! No maps found. Reply with quote

Hi Folks,
I am a new owner of a TomTom go 720 and have gotten myself in a bit of a problem.
When I first connected and ran Home 2.1 I went through all available updates. One of these was the Canary Islands maps which I thought I might as well have installed. However after installing this map it became my current map and I could not find how to switch back to Western Europe maps.
Like a t*t I selected to remove the Canary Island Maps in Home and now I get a message "no maps found".
I can find the Western Europe maps in Home's Add Maps, ( the Canary Island maps are no longer there though). I can add the Western Europe maps and it completes succesfully, but I still get the message " No Maps Found".
I have tried the reset button but the same happens.
Please Help!
Thanks,
Tony.
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Fri Dec 14, 2007 11:46 pm    Post subject: Reply with quote

Try ....

Change Preferences ..
Manage Maps ..
Switch Map
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Tony589
Occasional Visitor


Joined: Dec 14, 2007
Posts: 2

PostPosted: Sat Dec 15, 2007 12:43 am    Post subject: Reply with quote

Hi, I couldn't access any preferences as there were no icons showing, just a grey screen saying " no maps found".
I have managed to download the Western Europe maps again and it is now working again. It looks like I have lost the Canary Island maps though.
Thanks for the reply.
Tony.
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if1977
Lifetime Member


Joined: Nov 30, 2007
Posts: 649
Location: Doncaster

PostPosted: Sat Dec 15, 2007 2:25 am    Post subject: Reply with quote

Hi Tony589 and welcome

Always remember before you are going to make a change to your 720 allways create a back-up which is simple to do from TTHome and you then can go back to it should anything go wrong, as i also had to learn the hard way. Luckily i found this site and it has made me operate my TTGo so much easier in a matter of days. Remember (Back-Up).
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Sat Dec 15, 2007 5:32 pm    Post subject: Reply with quote

Which Western Europe map did you download again? If it's v710, Canary Islands is now integrated into it.

As for backup using TT Home. Please also do one using Windows Explorer, set to show ALL files and extensions. TT Home has been known to not backup some of the stuff - it would be a shame to discover that when you actually need a backup!!
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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