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HOME 2.1 PROBLEM..PLEASE HELP..........AGAIN
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Oct 24, 2007 12:45 pm    Post subject: Reply with quote

Can you revert to v2.0 or v1.5/1.6 and see if they work?

You should keep the installer programs on your PC for times like this.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Oct 24, 2007 1:14 pm    Post subject: Reply with quote

Thanks to TomTom's inefficiency, THIS PAGE still seems to be offering Home v2.0. Rolling Eyes

Home 1.5 might be on a CD that came with your unit? It was with my 720.
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duffer
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Joined: Dec 17, 2005
Posts: 96

PostPosted: Wed Oct 24, 2007 1:41 pm    Post subject: Reply with quote

Yep, it started doing that to me after it updated last evening. I thin TT is taking the p..s now.
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crazyhazy
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Joined: Oct 20, 2006
Posts: 171
Location: Cheshire

PostPosted: Wed Oct 24, 2007 2:47 pm    Post subject: Reply with quote

I am having the same problem with v2.1. When v2.1 did work I got mapshare updates a couple of times a day. If I revert back to using v2 until the problem is solved, can I still get mapshare updates?
_________________
Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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Ray-of-Sunshine
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Joined: Jul 21, 2007
Posts: 73

PostPosted: Wed Oct 24, 2007 3:08 pm    Post subject: HELP! I have a similar problem Reply with quote

I'm having the same problem with TT Home v2.1 running slow failing to get updates or log on, v2.0 was running perfect.

I tried back tracking and running v2.0 again and have the same problems as I've just experianced with v2.1 and when I resorted to installing v1.14 of TT Home I even had and issue with that but let it update me to v2.0 again.

But its still slow and wont let me log on or connect my TT One v2 either

Any Ideas lads, I would pull my hair out but dont have enough to spare wiah I left it alone instead of updating to v2.1 now

I am at a complete loss I've even tried repairs installations, uninstalled completely and deleted the folders from the program files directory manually but its still no better when I re-install.

HELP!
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Andy_P
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Location: West and Southwest London

PostPosted: Wed Oct 24, 2007 5:01 pm    Post subject: Reply with quote

From what you say, its nothing to do with you if all Home versions seem the same.

Where anything goes wrong with TomTom or Home, I ALWAYS assume it is them and leave everything of mine ALONE for a few days until they've sorted it out their end.
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technik
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Joined: Mar 18, 2004
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Location: Midlands UK

PostPosted: Wed Oct 24, 2007 5:50 pm    Post subject: Reply with quote

When I called Tomtom today, they said their server was down.
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BigVern58
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Joined: Feb 16, 2007
Posts: 1

PostPosted: Wed Oct 24, 2007 6:54 pm    Post subject: Reply with quote

technik wrote:
When I called Tomtom today, they said their server was down.


Aha! I've had all of above problems, so that would be it then! However I have a few others as well... if I chose the Help me!/Walk to help/Nearest police station, pharmacy or doctors options on my One it tries to find adresses 250miles away in Ireland... the Drive to help does the same thing - also the First Aid guide and the Other guides returns me the answer "No information is available" - has anyone else expierenced these problems?

Cheers,

Vern
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xda
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Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate

PostPosted: Wed Oct 24, 2007 7:23 pm    Post subject: Reply with quote

Seems to be working ok as of 17:01, still logged in and received the following:-

CA7314.ov2
CA7315.ov2
CA7316.ov2
CA7317.ov2
CA7318.ov2
CA7319.ov2
CA7321.ov2
CA7322.ov2
CA7324.ov2
CA7326.ov2
CA7337.ov2
CA7338.ov2
CA7339.ov2
CA7342.ov2
CA7360.ov2
CA7369.ov2
CA7373.ov2
CA7374.ov2
CA7376.ov2
CA7377.ov2
CA7395.ov2
CA7397.ov2
CA9352.ov2
CA9360.ov2
CA9361.ov2
CA9362.ov2
CA9369.ov2
CA9373.ov2
CA9374.ov2
CA9902.ov2
CA9910.ov2
CA9913.ov2


19:01 24/10/2007
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8
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Ray-of-Sunshine
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Joined: Jul 21, 2007
Posts: 73

PostPosted: Wed Oct 24, 2007 7:51 pm    Post subject: Reply with quote

BigVern58 wrote:
technik wrote:
When I called Tomtom today, they said their server was down.


Aha! I've had all of above problems, so that would be it then! However I have a few others as well... if I chose the Help me!/Walk to help/Nearest police station, pharmacy or doctors options on my One it tries to find adresses 250miles away in Ireland... the Drive to help does the same thing - also the First Aid guide and the Other guides returns me the answer "No information is available" - has anyone else expierenced these problems?

Cheers,

Vern



Ah and there was me just thinking it was me that experienced that sort of thing with me living in Scotland, now it appears I am not alone.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Oct 24, 2007 10:38 pm    Post subject: Reply with quote

BigVern58 wrote:
if I chose the Help me!/Walk to help/Nearest police station, pharmacy or doctors options on my One it tries to find adresses 250miles away in Ireland...


Here's the answer I gave to someone who asked the same question on another forum last week...
Quote:
There's a very simple answer to your question, but not one you might want to hear....

Basically the built-in TomTom POIs are rubbish. Always have been.
Some are better than others, "Doctors" is a good example of one that is not. When I had a UK and Eire Map, ALL the Doctors were in or around Dublin, there were none in the UK at all. Now I have a Western Europe Map there are some in Belgium and France, still a load around Dublin but still none in the UK.
As another example, the "Libraries" category only had ONE entry (and the name of that was spelt wrong!), it's a disgrace, and I have complained bitterly to TomTom about it.

Now, people often didn't really notice this kind of fraud (especially as TT made it difficult to make a list of all the entries in a category so you couldn't tell how many they had. But in an act of madness, they added the whole new "Help Me" menu which is of limited practical use, BUT does an excellent job of SHOWING people how cr*p their data was. Their customer services must be regretting it, as they must have had loads of complaints!

TomTom's answer to the problem is rather than pay money to get decent databases, they have now introduced "Mapshare" so that we, the users, are now asked to provide them with the information THAT WE HAVE ALREADY PAID FOR! Clever, eh?
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crazyhazy
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Joined: Oct 20, 2006
Posts: 171
Location: Cheshire

PostPosted: Thu Oct 25, 2007 12:02 pm    Post subject: Reply with quote

Still getting no joy!!
_________________
Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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Ray-of-Sunshine
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Joined: Jul 21, 2007
Posts: 73

PostPosted: Thu Oct 25, 2007 2:44 pm    Post subject: Reply with quote

Well it still aint working for me thats for sure, I actually reverted to home v2 but have come back to v2.1 dont know for how long this time, the reason being I think when v2.1 is hanging trying to log on or just pretending its going actually get updates I am sure its messing with my modems adsl connection as the light starts blinking as it loses the net connection never had this problem till I installed v2.1
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algypan
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Joined: Apr 30, 2006
Posts: 84
Location: Barry South Wales

PostPosted: Thu Oct 25, 2007 3:15 pm    Post subject: Reply with quote

I just logged on to TT home and got two updates it said there was an update to 21.092 which I did then when I restarted home it said there was another update to 21.1.06 so perehaps they had a problem with the earlier versions, Seems ok now for me anyway
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crazyhazy
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Joined: Oct 20, 2006
Posts: 171
Location: Cheshire

PostPosted: Fri Oct 26, 2007 2:02 pm    Post subject: Reply with quote

Spoke to tomtom yesterday - what a surprise - as thick as pig****! Updated to the latest version and still no joy!!!
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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