go 520 backup

marshall · Posted: Mon Oct 08, 2007 5:07 pm Post subject: go 520 backup

hi all

i've just got a go520 and want to do a backup

what is the best way. I have not yet upgraded from home 1 to home 2 will i have problems. i have searched the forums but backup 520 shows nothing.

i don't want to mess up before i've done a backup Just a thought can I use sprite to backup?

regards
marshall

mikealder · Posted: Mon Oct 08, 2007 5:12 pm Post subject:

Have a look at the FAQ post in the sticky threads at the top of this forum index, number 1 details how to make a reliable back up of any TomTom device without recourse to using the ome software (for very valid reasons)Sprite is for use on PDAdevices so it is of no use to you with a TomTom PNA -Mike

marshall · Posted: Mon Oct 08, 2007 5:50 pm Post subject:

Hi mike

thanks for your reply.
The FAQ were obviously done before 520 and 720 were around i have seen on the forums that home is not the best way to backup bearing in mind I have only just got it , how do I backup using win explorer and not home

thanks
marshall

mikealder · Posted: Mon Oct 08, 2007 6:02 pm Post subject:

FAQ #1 will take you to This Page which applies to all TomTom devices and does not rely upon using TomTom Home, it will have been written prior to the x20 devices but it will still work - it was the first thing I did when I got my 720 - Mike

Andy_P · Posted: Mon Oct 08, 2007 6:06 pm Post subject:

That FAQ relates to ALL TomTom models.
When you connect the unit to your PC, the PC recognises it as a new hard drive/"mass storage device" (or two in the case of models with both SD card slot and Flash memory, but when you buy a model with both Flash memory and SD card slot, the slot is empty, so you can ignore that).

Simply copy the entire contents of the Go to a safe place on the PC hard drive as per the instructions in that FAQ #1.

marshall · Posted: Mon Oct 08, 2007 6:27 pm Post subject:

Hi
thanks again for the reply the hard drive recognition bit did it I'll give it a go thanks a lot
marshall

marshall · Posted: Mon Oct 08, 2007 6:51 pm Post subject: device code

hi again

i have finished the backup thanks a lot
however tomtom home is telling me my device code which differs from the code on the back of the tomtom free services leaflet, i am reluctant to confirm it until ive checked, should the code on the leaflet and the code home is offering me be the same? and if they should how can i overcome it. Sorry if it may seem silly but i realise one small wrong assumption can lead to a lot of trouble to resolve

marshall

mikealder · Posted: Mon Oct 08, 2007 6:56 pm Post subject:

The Device code will be different to that printed on the green "Free Services" leaflet, this difference is quite normal - Mike

marshall · Posted: Mon Oct 08, 2007 7:51 pm Post subject: device code

hi again

I am still not sure about this device code tomtom wants me to confirm where can i find it in my tomtom pack so i can make sure it is the same as offered

marshall

mikealder · Posted: Mon Oct 08, 2007 8:27 pm Post subject:

The device code can be found by tapping the sat strength meter on the device, followed by tapping the box labeled "Version" it will be something like "AKWSN ABCDE" it is the top line of text displayed by the device. - Mike

xda · Posted: Tue Oct 09, 2007 2:11 am Post subject:

marshall · Posted: Tue Oct 09, 2007 9:33 am Post subject: device code

hi mike
many thanks for your replies
i stumbled on the answer late last night however I am now having trouble etc with my device tom toms message reads i cannot associate it with my email address because 6months have not past and i should contact support

i can't see why except my ttn3 hp2210 is still registered on that address.

I will give it some time to see if it will work later

marshall

xda · Posted: Tue Oct 09, 2007 10:08 am Post subject:

If I remember correctly when you log in to TomTom My Account there is an option to remove your existing device and then register your new one, at least that is what I did and still retained my email address login details and password.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

Andy_P · Posted: Tue Oct 09, 2007 10:23 am Post subject:

TomTom are basing all their security measures on your account now, so they are very un-keen to allow more than one device to be registered to an e-mail address.
If you want to CHANGE the device registered to an account, they also make that very difficult. It is supposed to be possible after 6 months from the last change, but when I tried to cancel my (fried) Go300 and register my new 720, I had to supply proof of purchase by fax (3 times) and go through lots of hoops, because the first -level techs at TT support do not have the authorisation to make the change either.

It *is* possible if you persevere, but their preferred method is for you to "just" open a new account with a new email address.

marshall · Posted: Tue Oct 09, 2007 3:13 pm Post subject: device code

Hi all

i believe i must be ok now as ive downloaded home 2 and got the contents of my 520 on screen many thanks to all who helped me i'm sure their will be many more needs to rely on this splendid forum.
marshall

	PocketGPS
	Web