tomtom 720 no backup folder

andy-c1 · Posted: Thu Sep 27, 2007 8:05 am Post subject: tomtom 720 no backup folder

Hi almost everytime i connect my tomtom 720 to home 2(latest version i think) i get this error saying no backup folder ,i can then send the error to tomtom ,but on the odd occasion i am able to connect quite happily ,anyone come across this error
sorry i should also add once error has sent i can them press back and update most things to my tomtom ..i have also tried to see if i can run my tt from home but am still getting the error so maybe it doesn't update the actual unit

thanks
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TomTom 5001

Andy_P · Posted: Thu Sep 27, 2007 3:18 pm Post subject:

First thing... have you actually DONE a backup using Home?
As you probably know, the usual advice here is to do a FULL backup using Windows Explorer (rather than Home which tends to leave out large chunks)
However, once you've done that - instructions in the 'sticky' TomTom FAQs topic, theres nothing to stop you trying one via Home and see if that stops it complaining. As I've never used Home for my backups, I haven't seen that message myself.

I don't see why not having a backup will stop the machine updating, but once it has, you should do another Windows Explorer one (into a different folder on your PC).

If it helps you to work out why it is complaining about no backup... in the preferences menu of Home, there is a page to set what folders it uses for various things. Maybe the folder it is expecting to use doesn't exist?

andy-c1 · Posted: Thu Sep 27, 2007 10:06 pm Post subject:

yeah done backups on both although i do backup more on home .done a full windows backup when i got my tt
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TomTom 5001

andy-c1 · Posted: Thu Sep 27, 2007 10:12 pm Post subject:

oops just tried another backup and it's coming up with cannot modify properties of a wrapped native ?? ?? ?? ??

just found the problem this morning my backup drive wasn't plugged in Laughing Out Loud

all is ok now
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TomTom 5001

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