Hi newbie needs help

toytown · Posted: Fri Feb 13, 2004 10:06 am Post subject:

Hi,
Sorry gonna be a while the storage card wont go back in now it keeps popping back out again. I'll have to sort it out first.

Thanks Tony

toytown · Posted: Fri Feb 13, 2004 11:20 am Post subject:

Hi again,

Sorry about this but now the active sync will not work. Should i do a hard reset and start again, and follow your instuctions from the start and let you know how i get on. If i do a hard reset where do i back up the files and do i need to while there is not much on it as it is new.

Tony

Darren · Posted: Fri Feb 13, 2004 11:24 am Post subject:

Try a soft reset first and see if you can sync after that. If you do go for a hard reset I would not bother backing up the device unless there si something on there that you do not have the installers for?.
_________________
Darren Griffin

toytown · Posted: Fri Feb 13, 2004 11:48 am Post subject:

Hi
I've done the hard reset and installed active sync again and it works, but when i tried to set up a pertnership it would not let me use the name pocket pc it said it was already in use. Will it do any harm if i change the name or will i have to delete something else.

Thanks Tony

Darren · Posted: Fri Feb 13, 2004 12:07 pm Post subject:

toytown · Posted: Fri Feb 13, 2004 2:43 pm Post subject:

Me again,

Thanks for all that.
Got it back to putting maps on but keeps saying disc error when i try to load them onto storage card.
It will however let me install them on the computer, so i cant see that there is anything wrong with the disc.
When i tried to install from pc to pda it said make sure the files are not read only, i checked and they are archive files.

Do i have to set the pda up in any way to accept the files, or should it do it automatically.

Thanks again
Tony

Darren · Posted: Fri Feb 13, 2004 3:00 pm Post subject:

Let's take this from the beginning.

1. Have you installed the TomTom application first?

2. Can you supply the exact error meassge you are receiving?
_________________
Darren Griffin

toytown · Posted: Fri Feb 13, 2004 3:09 pm Post subject:

I have installed all but the maps. When i tried to install them just it said that "this program has performed an illegal operation and will be shut down".

The other message did not come up this time it was the one above and below is the full description of the fault.

SETUP caused an invalid page fault in
module at 0000:00000007.
Registers:
EAX=006109bc CS=0187 EIP=00000007 EFLGS=00010a82
EBX=00975ab8 SS=018f ESP=0073f52c EBP=0046f438
ECX=0000000c DS=018f ESI=00000002 FS=5dc7
EDX=819e0748 ES=018f EDI=00000001 GS=0000
Bytes at CS:EIP:
00 ac 01 6a c1 65 04 70 00 65 04 70 00 54 ff 00
Stack dump:
00406cde 00000000 00a710f0 00000974 00000111 000108d3 000008d0 00a3d67a 000002dc 00000226 00418018 0046fa38 0046f438 bff77844 00964401 01a74ab0

Thanks Tony

Darren · Posted: Fri Feb 13, 2004 3:23 pm Post subject:

And when you try to install the maps, are you still trying to copy via File Explorer from the GreatBritain Mapset installed on your PC or via the TomTom Installer?
_________________
Darren Griffin

toytown · Posted: Fri Feb 13, 2004 3:27 pm Post subject:

Hi again,

this is the error message i got when i tried to copy from a folder on the p.c. to the storage card folder.

Cannot copy great britain, access denied.

Make sure your mobile device has sufficient memory, and the file is not set as read only, and that you have permission to copy the file type.

I hope this helps.

The error message on the last post was when i tried to put the maps directly onto the storage card.

Sorry for the confusion

Tony

toytown · Posted: Fri Feb 13, 2004 3:33 pm Post subject:

When i copy to pda i use tom tom.

When i copy from the file on the computer i am just using copy and paste.

Is this any use.

Tony

Darren · Posted: Fri Feb 13, 2004 3:37 pm Post subject:

Sorry Tony, one or both of us is getting very confused here!
You should be copying the 'Great_Britain Navigator Map' folder and all its contents from your PC to your PDA. TomTom does not enter into any of this.

So in Explorer, 'Copy' the above map folder, then locate the Storage Card folder on your Axim again using Explorer and open it. Inside the storage card (or SD card or whatever it is called) 'Paste' the map folder. It is a 96MB file so you can expect the copy and paste operation to take 10 minutes or so.
_________________
Darren Griffin

toytown · Posted: Fri Feb 13, 2004 4:06 pm Post subject:

hi again
what explorer are we on about is it the one on the pc or the
one on the pda, if its the one on the pda it says thats not
online,or is it file explorer on the pda.
Ive got file explorer on the pda open now and can see the storage
card on there with a folder with gb maps on there.Just dont know how to get them into that folder on the pda.

Darren · Posted: Fri Feb 13, 2004 4:15 pm Post subject:

I am referring to Explorer on the PC. Use that to copy the Map folder from the PC to the PDA.
_________________
Darren Griffin

toytown · Posted: Fri Feb 13, 2004 4:23 pm Post subject:

This is where i am getting confused i dont know where explorer is on computer. or how to copy files from it.

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