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matt_field
Occasional Visitor
Joined: 03/04/2003 14:46:29
Posts: 56
Location: United Kingdom
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 Posted: Wed Aug 01, 2007 9:22 am Post subject: TOMTOM HOME |
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When will these guys write code/build devices that dont require a support group like this to make work?
Home on my laptop works a treat.
Home on work PC installs (i have admin rights) and looks at 910, then says it cant find it, even though it detected it to start with.
I'm not normally a violent man, but i can see this friggin unit going through a window before long
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Matt Field
TOMTOM 940 HD
Garmin eTrex Vista Cx
Apple iPhone 3GS with Memory-Map and OS outdoors
Apple iPhone4 with TT 1.6 and loads of other GPS goodies |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Wed Aug 01, 2007 9:26 am Post subject: |
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| Quote: | When will these guys write code/build devices that dont require a support group like this to make work?
Home on my laptop works a treat. |
Hmm. Did you need a support group to get it to work at home?
I would check with your companys IT / Systems Admin Team that USB devices aren't somehow disabled on the work PCs. Many companies block the use of USB pen drives, iPods and other USB type devices on their PC as they are any easy way to a) infect PCs / network b) carry out large numbers of company documents on a very small device. Whilst the device may initially be installed once a drive of any type is discovered it may then be blocked / disabled.
edit for spelling |
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matt_field
Occasional Visitor
Joined: 03/04/2003 14:46:29
Posts: 56
Location: United Kingdom
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| Posted: Wed Aug 01, 2007 9:30 am Post subject: |
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I am the admin team ;)
If i click on device tab, i get option to disconnect
If i click on "my device" at bottom of screen i get given choice to disconnect 910
If i look at top right, it says how much disk is used.
If i go to windows explorer I can look around its hard drive,
But if i have the audacity to click on My Go 910 it says im not connected...
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Matt Field
TOMTOM 940 HD
Garmin eTrex Vista Cx
Apple iPhone 3GS with Memory-Map and OS outdoors
Apple iPhone4 with TT 1.6 and loads of other GPS goodies |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Wed Aug 01, 2007 9:34 am Post subject: |
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| Quote: | | I am the admin team |
Ahh!! 
Have you tried shutting down the PC and restarting it??? 
OK. I'm someone with a better idea of these things will be along shortly. |
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matt_field
Occasional Visitor
Joined: 03/04/2003 14:46:29
Posts: 56
Location: United Kingdom
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| Posted: Wed Aug 01, 2007 9:35 am Post subject: |
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| PaulB2005 wrote: | | Quote: | When will these guys write code/build devices that dont require a support group like this to make work?
Home on my laptop works a treat. |
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I did get it to work at home, but thats not the point. I should be able to connect to any PC and get it to work, esp if windows itself can see it.
Im sorry, but having paid 470 quid for this device along with a TMC antenna that can best be described as hit and miss, i get a little bit narked that i have to come on here to find out how to get it to work.
Take the manual for instance? Why did TT bother producing that waste of paper?
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Matt Field
TOMTOM 940 HD
Garmin eTrex Vista Cx
Apple iPhone 3GS with Memory-Map and OS outdoors
Apple iPhone4 with TT 1.6 and loads of other GPS goodies |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Wed Aug 01, 2007 9:48 am Post subject: |
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| matt field wrote: | | But if i have the audacity to click on My Go 910 it says im not connected... |
Normally HOME has to download a DLL File for the My GO 910 to work, and to do that it needs to be connected to TTs Website.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Wed Aug 01, 2007 10:02 am Post subject: |
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| matt field wrote: | | Take the manual for instance? Why did TT bother producing that waste of paper? |
A bit like the wonderful manual you get with a PC these days! Oh I forgot, you don't!
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Darren Griffin |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Wed Aug 01, 2007 10:02 am Post subject: |
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| matt field wrote: | I am the admin team ;)
If i click on device tab, i get option to disconnect
If i click on "my device" at bottom of screen i get given choice to disconnect 910
If i look at top right, it says how much disk is used.
If i go to windows explorer I can look around its hard drive,
But if i have the audacity to click on My Go 910 it says im not connected... |
What OS, Firewall, Anti-Virus do you use?
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Darren Griffin |
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matt_field
Occasional Visitor
Joined: 03/04/2003 14:46:29
Posts: 56
Location: United Kingdom
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| Posted: Wed Aug 01, 2007 10:24 am Post subject: |
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Getting somewhere at last.
4 hard resets and now its connected.
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Matt Field
TOMTOM 940 HD
Garmin eTrex Vista Cx
Apple iPhone 3GS with Memory-Map and OS outdoors
Apple iPhone4 with TT 1.6 and loads of other GPS goodies |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Wed Aug 01, 2007 10:52 am Post subject: |
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| Darren wrote: | | matt field wrote: | | Take the manual for instance? Why did TT bother producing that waste of paper? |
A bit like the wonderful manual you get with a PC these days! Oh I forgot, you don't! |
What a relief that it happens to other people - I thought it was me going blind in my old age already!!
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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