HELP WITH TOM TOM GO

neilkeeno · Occasional Visitor Joined: Jul 07, 2007 Posts: 14

i downloaded it, nothing in left panel or centre perhaps i shouold contact tom tom?

DennisN · Posted: Mon Jul 09, 2007 12:03 am Post subject:

If they're like me, they're about to go to bed!!

TT Home has three panels - Left, Centre and Right. Left panel is entitled "Options". Centre panel contains lists of everything you've downloaded, for example that new map v675. To install that map, you had to select its checkbox alongside it, then click on "Install". The right side panel only contains anything when you have connected your device to the computer by the USB cable, when it shows what you have on your device.

In theory, you should be able to download that map from TT again, which should include the Zipcode files, so try it, then install the postal codes.

Sorry to abandon you, but I have to get up in the morning and won't be back until later tomorrow now.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

neilkeeno · Occasional Visitor Joined: Jul 07, 2007 Posts: 14

thanks for the help, definatley dont have this file in my tom tom home, what i have done to get round it is taken a folder called zip from one of my old restores and dropped it on my sd card.

it is working now, but i guess the postcodes areo ut of debt.

Andy_P · Posted: Mon Jul 09, 2007 3:21 pm Post subject:

Probably.
Try to download again as Dennis suggests. The zip file DOES come with the map, but as a seperate file.
If it doesn't appear, get onto TomTom by phone and ask where it is.

neilkeeno · Occasional Visitor Joined: Jul 07, 2007 Posts: 14

hi thanks for the help, when i log into tom tom home now, the update does not download the map, any ideas how i can download it manually tom tom site says

productcode: XXXX XXXX XXXX, version: v675
size: 252.2 MB
You can download this file until: 06-07-2008

are you suggesting if i delete it from tom tom home my computer and then open up and log in to my tom tom account it will download it again?

DennisN · Posted: Mon Jul 09, 2007 5:12 pm Post subject:

Oldboy · Posted: Mon Jul 09, 2007 6:43 pm Post subject:

You can only Download it if the Device is connected to the PC. Then it will see the new Map on the Device and will not list it as an Update.

It's the same with the Software Updates. It doesn't look at what the PC has on the Hard Drive, but at what the Device has on it.

To be Extra Safe do another Full Backup. Do one at each stage of any Change.

Look on it as a System Restore.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

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