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Can't download

 
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mmwain
Occasional Visitor


Joined: May 04, 2006
Posts: 5

PostPosted: Mon Jul 02, 2007 9:58 pm    Post subject: Can't download Reply with quote

Hi, I don't seem to be able to download anymore - doesn't feel like a year since I subscribed and have certainly not had any emails about resubscribing. Any idea what's wrong?
Mike Wain
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Jul 02, 2007 10:13 pm    Post subject: Reply with quote

How time flies, your subscription expired back in May I'm afraid, Emails go out automatically on the day your subscription expires, if you didn't receive one perhaps it was caught in a SPAM or Junk Filter?

Subscribed:2006-05-04
Period: 12 Months
Expires: 04/05/2007
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mmwain
Occasional Visitor


Joined: May 04, 2006
Posts: 5

PostPosted: Wed Jul 04, 2007 2:08 am    Post subject: I'm expired! Reply with quote

Thanks Darren, you're probably right about the filter. I'll stick a note in my diary next time to overcome that one. Maybe it would help in similar cases if expired people were told they had expired when trying to download rather than the message reading as if they never were subscribed - is that possible?
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RQ
Regular Visitor


Joined: Apr 08, 2006
Posts: 240
Location: Clevedon

PostPosted: Wed Jul 04, 2007 5:29 am    Post subject: Reply with quote

mmwain,

Another reminder is when you post a message - on the left of all messages underneath the person's name is the date they joined and will generally be the date when their subscription will expire.

Or another way is to go into the members area section - in the left hand side menu - and have a look at your details.
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RQ

TT1v3 6.560 1713 UK&NI 660.1199
TTG700 6.520 1387 MoWE 660.1219
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Jul 04, 2007 7:50 am    Post subject: Re: I'm expired! Reply with quote

mmwain wrote:
Thanks Darren, you're probably right about the filter. I'll stick a note in my diary next time to overcome that one. Maybe it would help in similar cases if expired people were told they had expired when trying to download rather than the message reading as if they never were subscribed - is that possible?

I'll look into it Smile
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