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Nuvi 660 GTM software updated to version 4.00!!!!!
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mwfox
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Location: Buckingham. UK

PostPosted: Mon Mar 05, 2007 10:45 am    Post subject: Reply with quote

I have reported the update problem to Garmin - they are going to talk to the engineers in the USA at 2pm our time - they said to try later this afternoon.
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philpugh
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PostPosted: Mon Mar 05, 2007 2:33 pm    Post subject: Reply with quote

The page in mrfox reply is back on-line - but I don't have my GARMIN USB cable with me - so I can't see if the update file exists/works until this evening.
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satnavman
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PostPosted: Mon Mar 05, 2007 3:11 pm    Post subject: Reply with quote

There is no facility to upload the GTM12 update from this site page. It Says Webupdater must be used to install this update!

Webupdater however will not recognise that my 310 with GTM12 V3.9 Software needs an update and according to Garmin this morning it should.

When I spoke to Garmin they asked me to email them a copy of a file on my Nuvi (Which I have done), so they could interrogate the file to find out why the units are not recognising the update.

I am awaiting a reply,

I am also not holding my breath!
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mwfox
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PostPosted: Mon Mar 05, 2007 3:18 pm    Post subject: Reply with quote

Does your Nuvi have the 32kb Bin file in the Garmin directory? If so move it off and reboot the Nuvi then run webupdater again and hopefully the option to update GTM will be there (on page with extra car graphics).

However the update doesn't work yet. (Just downloads).
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satnavman
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PostPosted: Mon Mar 05, 2007 3:24 pm    Post subject: Reply with quote

Yes I do have the 32K Bin File in the Garmin Directory.

Garmin However wanted the GarminDevice.xml File to interrogate from the Garmin Folder.

It seems the problem lies deeper.

Thanks for the Tip I will try That!
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satnavman
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PostPosted: Mon Mar 05, 2007 3:35 pm    Post subject: Reply with quote

Ok, so I binned the 32k bin file, connected to webupdater, went through all the steps, got to the last page and the GTM Upgrade was not there!

Oh well, back to not holding my breath and waiting for a reply from Garmin.

Thanks anyway!
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mwfox
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PostPosted: Mon Mar 05, 2007 3:41 pm    Post subject: Reply with quote

Did you reboot the Nuvi after deleting the bin file before running webupdater?
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satnavman
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PostPosted: Mon Mar 05, 2007 3:45 pm    Post subject: Reply with quote

Well spotted!

Yes I have now!

And it is listed in the extra updates page!

Now what! Do I or Dont I after all It don't work by all accounts!

Hang on I will ring up Garmin again..................
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swing
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PostPosted: Mon Mar 05, 2007 3:46 pm    Post subject: Reply with quote

It's not that simple. I put v3.70 GTM back onto my Nuvi. This triggered WebUpdater into seeing the "v4.00" update, which it downloaded, and applied to the Nuvi.

However, the Nuvi made no attempt to upgrade the traffic receiver.

I think they have either:

1. Updated the firmware changes files, without realising the new file.
2. Realised the new file, but left the internal version at v3.90, therefore nothing happens when you try to upgrade the traffic receivers / WebUpdater.
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swing
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PostPosted: Mon Mar 05, 2007 3:48 pm    Post subject: Reply with quote

Embarassed for both realising / realised, please read releasing / released Embarassed
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swing
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PostPosted: Mon Mar 05, 2007 3:56 pm    Post subject: Reply with quote

A comparison of the two files shows them to be very similar, in fact, a cursory glance throughout the files showed no differences at all, including both having the v3.90 version stamp within the file.

I'm guessing on my first suggestion now, new release notes, but no new firmware file yet.
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satnavman
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PostPosted: Mon Mar 05, 2007 3:56 pm    Post subject: Reply with quote

Thanks Swing I Realised that!

Anyway lets hope they realise the release didn't work..........

As I write this and talk to a rather embarrassed guy at Garmin UK who is fully aware of the problem and is waiting for the US Tech guys to get out of bed and let him know whats going on.......... Oops!

Back to not holding my breath!
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satnavman
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PostPosted: Mon Mar 05, 2007 4:04 pm    Post subject: Reply with quote

Ok here we go then...............

Just got an email from Garmin Tech support in reply to the emil and attached xml file I sent them this morning, and by all accounts the techs in the states are studying it now!

Yawn...........!
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BAVC10
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Joined: Dec 20, 2005
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PostPosted: Mon Mar 05, 2007 6:48 pm    Post subject: Reply with quote

Just spoke to Garmin and they have confirmed that version 4.00 is now available to download - via webupdater only.
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mwfox
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PostPosted: Mon Mar 05, 2007 7:40 pm    Post subject: Reply with quote

Still doesn't work - unless someone else knows better.
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