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Tom Tom Go 500 Serial Number

 
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Altea
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PostPosted: Thu Jan 11, 2007 9:33 pm    Post subject: Tom Tom Go 500 Serial Number Reply with quote

I've just bought a security pack for my Tom Tom Go 500. It etches a reference number on the unit and I have to register it with the International Security Register. They also require the serial number for the unit. I've looked underneath at the interface plug area and there are several numbers. The longest one is beneath a bar code. Does anyone know which one I'm looking for please?
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Oldboy
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PostPosted: Thu Jan 11, 2007 10:49 pm    Post subject: Reply with quote

You probably need the Device Number, which you can find on the info Page of the Device.

Tap the screen, bottom right, where the Sat graphic is, and then just above on the next screen, where the Version number is.

There's a page full of info about the Device.;)
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Altea
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PostPosted: Thu Jan 11, 2007 10:57 pm    Post subject: Reply with quote

Thank you Oldboy.
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Malc6552
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PostPosted: Thu Jan 11, 2007 11:30 pm    Post subject: Reply with quote

Tomtom asked for my seriel number today via email ..... hope this helps


Copy of email :-


Thank you for contacting TomTom Customer Support.

Could you please also provide your serial number, this is on the bottom of your device under the barcode.

With best regards,

The TomTom Customer Support Team
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Eldar
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PostPosted: Fri Jan 12, 2007 1:41 am    Post subject: Re: Tom Tom Go 500 Serial Number Reply with quote

Altea wrote:
I've just bought a security pack for my Tom Tom Go 500. It etches a reference number on the unit and I have to register it with the International Security Register....


...and a new *plastic* housing for your GO is £10 and 5 minutes work to replace it which makes the whole exercise a bit pointless. The unit ID is a different matter, because it is written in the permanent memory of the unit, cannot be overwritten (at least not easily) but can be accessed if the uunit can be turned on.
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thebinman
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PostPosted: Fri Jan 12, 2007 10:41 am    Post subject: Re: Tom Tom Go 500 Serial Number Reply with quote

Eldar wrote:
Altea wrote:
I've just bought a security pack for my Tom Tom Go 500. It etches a reference number on the unit and I have to register it with the International Security Register....


...and a new *plastic* housing for your GO is £10 and 5 minutes work to replace it which makes the whole exercise a bit pointless. The unit ID is a different matter, because it is written in the permanent memory of the unit, cannot be overwritten (at least not easily) but can be accessed if the uunit can be turned on.


Too true!

The serial number is the 12 digit number directly under the barcode.
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Andy_P
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PostPosted: Fri Jan 12, 2007 2:25 pm    Post subject: Reply with quote

I have a refurbished unit that TT sent instead of repairing my original unit (ages ago).

While I was inspecting it just after it first arrived, I noticed that the mount rubs on the base right where that barcode is, and the numbers were smeared slightly. With one experimental wipe of my finger, I managed to wipe the whole barcode and number off completely!

I wasn't too worried, because I thought that number was the same as the device code that I can read off-screen, but you've got me worried now! Am I OK?
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uptowndisco
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Joined: Jan 06, 2005
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PostPosted: Fri Jan 12, 2007 3:17 pm    Post subject: Number Reply with quote

You can get your Device ID which also matches your TT serial sticker on the unit.

Switch of unit, remove the SD card, press and hold the power button , you will then be shown the details needed if the serial sticker has been removed or the case changed.
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Andy_P
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PostPosted: Fri Jan 12, 2007 5:13 pm    Post subject: Reply with quote

Thanks - it's a totally different number to the device code!
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thebinman
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PostPosted: Fri Jan 12, 2007 6:09 pm    Post subject: Reply with quote

Andy_P2002 wrote:
Thanks - it's a totally different number to the device code!


CORRECT
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