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V9 Maps
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mhb
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Joined: Dec 21, 2005
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PostPosted: Tue Dec 12, 2006 7:05 am    Post subject: V9 Maps Reply with quote

I see that on the Garmin website V9 maps are finally listed as being the current version. How does anyone who registered an i3 since Sept 1st with V8 maps get the free upgrade to V9?
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zogman
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PostPosted: Tue Dec 12, 2006 8:58 am    Post subject: Reply with quote

contact garmin and let us all know the result..
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PaulB2005
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PostPosted: Tue Dec 12, 2006 9:35 am    Post subject: Reply with quote

http://www.garmin.com/unlock/update.jsp

Quote:
Am I entitled to a free update?
If you purchased a locked MapSource product ON or AFTER the release date of an update, you are entitled to an unlock on the newer version of that product for free.


Release date is listed as 1st Sept 2006
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PaulB2005
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PostPosted: Tue Dec 12, 2006 9:36 am    Post subject: Reply with quote

How to get your free update - http://www.garmin.com/support/faqs/faq.jsp?faq=240&webPage=Cartography&lang=en
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PaulB2005
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PostPosted: Tue Dec 12, 2006 9:37 am    Post subject: Reply with quote

As far as i can see you order the free DVD but you don't have to pay for the unlock code.
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philai3
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PostPosted: Tue Dec 12, 2006 8:16 pm    Post subject: Reply with quote

I've just tried to order the update CD/DVD from the Garmin website, but all I get is

"This Master Coupon Code does not contain any Garmin units that currently have MapSource updates available. Garmin's Automotive MapSource applications are generally updated annually and the Bluechart software is updated twice a year. Please check back periodically to see if MapSource updates are available for your Garmin unit. Click here to return to the Master Coupon Code entry screen."

As it's the first shipping day, I'll leave it a little while. BTW, I registered my unit when bought with Garmin - you'd think they'd e-mail me to say there was an update available - or what's the point of registering if the first supposed benefit fails at the first fence!
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westyorkshireguy
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PostPosted: Tue Dec 12, 2006 9:14 pm    Post subject: Reply with quote

I tried earlier today too, and got the same message.

I have e-mailed Garmin to see what I need to do, and will share their response with you when I get it.
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Anita
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PostPosted: Tue Dec 12, 2006 9:38 pm    Post subject: Reply with quote

I got the same message, e-mailed garmin and got this reply:

"The version 9 mapping is going live today so you may experience the error message which you received but if you see the attached file, this has screenshots of the ordering process and has been corrected and so should be fine.

Let me know if you have any questions about the process.

PLEASE BE AWARE: the non-NT update (part# 010-10432-04), for units such as the SPIII, GPS V, etc, is now delayed to later in December and because of the Christmas and New Year holidays.

If you have any further queries please don't hesitate to contact us again.

Regards,

Rebecca Turpin
Product Support Associate Garmin (Europe) Ltd"


Followed the instructions in the attachment and still getting the same message. Will try again tomorrow.
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swing
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PostPosted: Tue Dec 12, 2006 10:13 pm    Post subject: Reply with quote

But surely for the i3 you can't order the DVD version - you will need the Micro SD card version, as I don't believe you can update the secure section of the card with the new unlock code, so will need a new card instead...?

Certainly the v9 DVD doesn't list the i3 as a compatible model (on the website)...
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westyorkshireguy
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PostPosted: Tue Dec 12, 2006 10:27 pm    Post subject: Reply with quote

You must be able to update any Garmin product with an T/F card or not. They want people to be able to update there maps, it is money in there pockets, so they won't miss a trick by over looking the secure part of the T/F Card.

Even though we are all after a free update due to buying the units after 1st September, I am sure you can still upgrade.

I am interesting in how you do it though! Smile
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Anita
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PostPosted: Tue Dec 12, 2006 11:03 pm    Post subject: Reply with quote

swing wrote:
But surely for the i3 you can't order the DVD version - you will need the Micro SD card version, as I don't believe you can update the secure section of the card with the new unlock code, so will need a new card instead...?

Certainly the v9 DVD doesn't list the i3 as a compatible model (on the website)...


This is what it says on the Garmin website update details

MapSource Unlock - Update Details for City Navigator Europe NT v9 Deluxe Unlock

MapSource Product: City Navigator Europe NT v9 Deluxe Unlock
Update Version: 9.00
Date Available: Sep 1, 2006
Ship Date: Dec 12, 2006
Update Details: This update is for the StreetPilot® c-series, i-series, 2720, 7200, 7500 and nüvi
Allows for updating of factory preloaded maps and previous City Navigator NT installations
Expanded coverage to include selected coverage for Eastern Europe
Now with full coverage for Poland, Republic of Ireland, Spain and continental Portugal(not including Azores and Madeira)
Expanded address ranges for Belgium
Includes 7.3 million KM of road coverage
Includes 1.3 million POI’s

westyorkshireguy wrote:
I am interesting in how you do it though!

I have the instructions for updating sent to me by Garmin today. If anyone wants to see them PM me with your email address.
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Anita
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PostPosted: Tue Dec 12, 2006 11:07 pm    Post subject: Reply with quote

Sorry, should have said I can't copy the instructions here, as it's a 6 page pdf document!
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Anita
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swing
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PostPosted: Tue Dec 12, 2006 11:10 pm    Post subject: Reply with quote

That's interesting - the free v7 to v8 upgrade for the i3 involved sending the old card back to Garmin and then they shipped out a new card.
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Almahadeus
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PostPosted: Tue Dec 12, 2006 11:36 pm    Post subject: Reply with quote

Where will i3 owners get their coupon or registration code from??? I can't even register my product with Garmin as I have only the serial number and nothing else.
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Anita
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PostPosted: Wed Dec 13, 2006 12:08 am    Post subject: Reply with quote

If you e-mail or phone Garmin with the serial number they will give you the registration code. I had to do this, as I don't recall seeing a slip with the code on in the box the i3 came in.
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