Route of A1 incorrect in new maps?

nebula · Occasional Visitor Joined: Oct 20, 2006 Posts: 9

My old maps showed open countryside along the route of the new section of the A1 between Pontefract and Aberford and the current gps position pointer hopped from one nearby road to another while my Tomtom attempted to calculate a route, so I was looking forward to being able to travel along the new road with my new maps with a steady blue pointer.

Unfortunately, although the route of the new roads is recorded in the new maps, the route does not correspond to reality and the blue current gps position pointer still travels parallel to the road or in open countryside and the Tomtom still continually tries to recalcualte a sensible route.

Are the maps incorrect or is there a problem with my combination of hardware, software and maps?

If the problem is the maps, this is such a gross error I feel Tomtom should provide a new version at no extra charge.

TomTom GO
Software v6.52
Maps v660.1219

Tumbleweed · Frequent Visitor Joined: Aug 30, 2004 Posts: 315

Aomeone posted about a similar issue with the M4 which was cured by a reset.

nebula · Occasional Visitor Joined: Oct 20, 2006 Posts: 9

Thanks very much for your reply.

I tried resetting and then followed advice from TomTom support, i.e. as suggested, I formatted my SD card, copied over the new maps and reinstalled v6.52. I have driven the route again from south to north and my TomTom GO was unable to guide me correctly up the 'new' A1. The new road and the old road appear on the new maps and the TomTom can't identify the best route, i.e. the route along the new road, and the position of the blue gps position arrow does not correspond with the position of the mapped roads. The roads seem to have been mapped incorrectly as the position of the maps doesn't match the position of the actual roads.

Is anyone else experiencing this? Could it be my combination of hardware, software and maps and other combinations are OK?

Comments appreciated.

TomTom GO
Software v6.52
Maps v660.1219

m623d · Regular Visitor Joined: Apr 05, 2005 Posts: 191

Just traversed the 'new' A1 link as well using my new 910.
As you said, the new road is there, just not in the correct place on the map.

This is a map error, a reset will not sort this.

Very poor of Tomtom to be this far out with positioning
_________________
Garmin Emap, Ipaq 2210 with TomTom Navigator 5, TomTom One, Pioneer AVIC-X1R, TomTom 910 (stolen). TomTom 520, TomTom 6100 (Faulty, replaced under warranty), Currently got a TomTom 6200

entwood · Regular Visitor Joined: Jul 31, 2005 Posts: 117

user10664 · Occasional Visitor Joined: Dec 25, 2004 Posts: 58

yes my tomtom one has the same problem with the new A1
as i have the first tomtom one i upgraded the maps so i would have the new A1 route but it was not to be wast of money really. i had the go 300
then got tomtom one as the spec was better but i going to get the 910 next but i think i will change to garmin nuvi next any 1 have any viewson this.

TonyD · Frequent Visitor Joined: May 08, 2005 Posts: 412

[quote="entwood"]

Andy_P · Posted: Sun Feb 04, 2007 11:03 pm Post subject:

Have you all reported it to TomTom and Teleatlas?

Report errors in Tele Atlas maps to Tele Atlas HERE
and to TomTom themselves HERE (You have to be logged in to access this page)

Andy_P · Posted: Sun Feb 04, 2007 11:04 pm Post subject:

Sorry, hit "post" instead of "preview"...
I meant to go on to say, but if you want to make a fuss / get a replacement map when they come out, you'll need to lodge a formal complaint with TT.

m623d · Regular Visitor Joined: Apr 05, 2005 Posts: 191

Doesn't the 910 use Navtech maps?

Isn't it a bit strange that both get it wrong?
_________________
Garmin Emap, Ipaq 2210 with TomTom Navigator 5, TomTom One, Pioneer AVIC-X1R, TomTom 910 (stolen). TomTom 520, TomTom 6100 (Faulty, replaced under warranty), Currently got a TomTom 6200

Andy_P · Posted: Sun Feb 04, 2007 11:24 pm Post subject:

No, only the 'Rider' and 'ONE New Edition Europe version' use Navteq maps

m623d · Regular Visitor Joined: Apr 05, 2005 Posts: 191

ok, my mistake.

Does anyone know if the 'new' One has this road?
_________________
Garmin Emap, Ipaq 2210 with TomTom Navigator 5, TomTom One, Pioneer AVIC-X1R, TomTom 910 (stolen). TomTom 520, TomTom 6100 (Faulty, replaced under warranty), Currently got a TomTom 6200

trog100 · Regular Visitor Joined: Sep 15, 2006 Posts: 195

i know a new garmin has it thow.. i rode in a tow truck with a garmin and it knew where it was my tomtom thought we were in a field..

i checked just out of curiosity..

my map is three or four months old.. i assumed they would have got it right by now.. but it seems not..

trog

tonygold · Frequent Visitor Joined: Jul 14, 2006 Posts: 417

i'm getting confused!!
i have tomtom one v2 europe bought 2 months ago, - would this version have the correct A1 mapping or not???

m623d · Regular Visitor Joined: Apr 05, 2005 Posts: 191

yours should be the Navteq maps,
but who knows if they are correct?
_________________
Garmin Emap, Ipaq 2210 with TomTom Navigator 5, TomTom One, Pioneer AVIC-X1R, TomTom 910 (stolen). TomTom 520, TomTom 6100 (Faulty, replaced under warranty), Currently got a TomTom 6200

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