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dunk
Regular Visitor
Joined: Feb 22, 2006
Posts: 142
Location: Kent Coast
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 Posted: Mon Dec 18, 2006 9:29 pm Post subject: Wrong Information |
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HI Again sorry I meant to ask about the connectivity of the cable from the po...
Discussion Thread
Response (DIS Andrew K. (UK)) 03/01/2006 08.34 PM
Dear Mr Russell,
With best regards,
The TomTom Customer Support Team
Customer (George Russell) 03/01/2006 05.28 PM
If the power lead to my Tom Tom One isn't centre positive then it is centre negative Yes!
But the cigarette lighter socket is centre positive so how does this work!
Happy New Year
George
Response (DIS Andrew K. (UK)) 02/01/2006 05.09 PM
Dear Mr Russell,
The cable is not centre positive.
With best regards,
The TomTom Customer Support Team |
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dunk
Regular Visitor
Joined: Feb 22, 2006
Posts: 142
Location: Kent Coast
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| Posted: Mon Dec 18, 2006 9:31 pm Post subject: Wrong Information from Tom Tom Technical |
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Hi Andy
Just found the reply from their site. dunk |
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MrBungle
Occasional Visitor
Joined: Nov 05, 2006
Posts: 21
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| Posted: Tue Dec 19, 2006 11:49 am Post subject: |
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| classy56 wrote: | | MrBungle wrote: | | I don't recall saying I went in guns blazing? |
I don't recall saying you did! |
you said "going in guns blazing isn't always the best way" - implying I had in some way been rude to prompt this woman to be rude and arrogant. Sadly she has those traits in abundance wihout me needing to bring them out. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Tue Dec 19, 2006 1:56 pm Post subject: Re: Wrong Information |
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| dunk wrote: |
But the cigarette lighter socket is centre positive so how does this work!
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It's not as simple as that dunk.
The cigar lighter socket is centre positive 12 Volts
The cigar lighter "plug" supplied by TomTom is not a straightforward connector, it also includes circuitry to reduce the voltage down to 5 Volts.
The cable from there to the little plug that connects into the Go or the windscreen mount has three wires, a positive, a negative, and a "sense" wire that checks the voltage at the plug stays at 5V (A common fault on an old version of the adapter was that this wire broke and the voltage delivered rose to compensate, thus frying the TomTom!)
Once you get to the litle plug it definitely is centre positive. My Go 300 even shows that, engraved next to the input socket. |
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thebinman
Banned
Joined: Mar 04, 2006
Posts: 770
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| Posted: Tue Dec 19, 2006 2:29 pm Post subject: Re: Wrong Information |
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| Andy_P2002 wrote: | | dunk wrote: |
But the cigarette lighter socket is centre positive so how does this work!
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Once you get to the litle plug it definitely is centre positive. My Go 300 even shows that, engraved next to the input socket. |
As does the One. |
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dunk
Regular Visitor
Joined: Feb 22, 2006
Posts: 142
Location: Kent Coast
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| Posted: Tue Dec 19, 2006 6:13 pm Post subject: |
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| Yes! I had the new lead made up with a center positive plug and it works fine ,So why the curt (No its not centre positive) from Tom Tom technical, Was it because I wasn't buying into there range of accessories I wonder. Not very nice hoping you will take their advice and fry the thing was it! B*****d's |
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MrBungle
Occasional Visitor
Joined: Nov 05, 2006
Posts: 21
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| Posted: Thu Jan 04, 2007 12:18 pm Post subject: |
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Well, it's now the 4th Jan 2007 and still no joy in getting back a memory card sent back under warranty last 15th November. I have had no correspondance whatsoever from TomTom. I phoned them late December to be told it was authorised for repair on the 6th Dec. And to top it all I can't even get through on the phone now.
it's a bloody joke to be honest. It's my retired aunts unit and I feel bad that I haven't managed to sort what should have been a simple problem, and can't even give her an answer as to what is going on. Are there any other numbers than the usual support line? |
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