CoPilot live Pocket PC6 problem...can anyone help?

[Patrol22]

I’ve just bought a brand new Asus MyPal 636N bundled with Copilot Live 6. I did have copilot running for a while but then tried to copy it to another SD card using a drag and drop approach. I was advised that this was OK by the place I bought the kit – or at least that’s what I understood the sales person to say was OK.. Obviously something is wrong as I now cannot get Copilot Live to load at all….tried reinstalling and this doesn’t work either. Auto exe didn’t work – so tried the autorun in 2577…still doesn’t work. I get the message ‘Installation of copilot wm5ppc.cab was unsuccessful’ ...and it just stays in a loop back to "To complete you CoPilot install, tap the \'autorun\' program located on your storage card in the folder 2577" …………….HELP please.

[alix776]

did you have show hidden files selected in the sd cards properties on the pc
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

[Patrol22]

No Alix776 and being a bit of a computer numpty I don't know how to do that. But I'm guessing that the original load of Copilot also put some files into the main memory of the PDA but I can seem to find anything....I will try ringing Copilot (or rather Traveroute here in Australia) tomorrow (monday) to try and sort this out. That said, any help from you or other on the forum would be appreciated.
Thanks again

[alix776]

have a look through the tomtom go forum as the proceedure is similar for copying

put the sd card in the sd reader and open it to veiw files

in the window select tools then folder options and make sure there is a check next to show hidden files

now copy the files to a folder on the pc then put the new sd card in and copy and paste to the new sd card


then select
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

[Patrol22]

Thanks again...but before I cock this up all together I think I should talk to the CoPilot people. I have been reading other problems people have been having with this particular piece of kit and it seems that there are some quaint files that are designed to provide a single use licence only...apparently you have to deactivate before you can reload or load to another card...and this is where I made a grave error...now the whole shebang appears to be corrupt. I'll post the outcome when I resolve it.

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!